Cant call a long-dist # using MJ phone, but can with my cell

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cbelobr
MagicJack Newbie
Posts: 1
Joined: Wed Dec 15, 2010 2:07 am

Cant call a long-dist # using MJ phone, but can with my cell

Post by cbelobr »

I am trying to make a long-distance, out of state call to a business phone number using my Magic Jack phone, but every-time I call this particular phone number I get the message about "The number you are trying to reach is either disconnected or no longer in service". I hear this message after the phone rings a few times.

HOWEVER, If I call the same number using my cell phone (not connected to Magic Jack) I can make the call without any phone company carrier message like the one mentioned above.

I can make other long-distance out of state calls and not have the same problem. But I notice the problem with this particular business phone number only at this time.

Does anyone know what is the problem cause for this and what is the solution?

Thank you.
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nighthawks
MagicJack Expert
Posts: 87
Joined: Sat Feb 27, 2010 1:14 pm

Re: Cant call a long-dist # using MJ phone, but can with my

Post by nighthawks »

Read this thread, might help you understand what this is all about.

http://www.phoneservicesupport.com/long ... 10262.html
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