not seeing my calls in gmail

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br549
MagicJack Newbie
Posts: 1
Joined: Mon Mar 21, 2011 8:29 am

not seeing my calls in gmail

Post by br549 »

I have just started noticing all my missed calls are not going to my email and need to fix this! Pease any help!
bitstopjoe
Future magicJack CEO
Posts: 2844
Joined: Sat Sep 13, 2008 5:25 pm
Location: North East Pennsylvania

Re: not seeing my calls in gmail

Post by bitstopjoe »

br549 wrote:I have just started noticing all my missed calls are not going to my email and need to fix this! Pease any help!
Just contact MJ online chat ( support) and have them reset your voicemail. Of course you will then need to re-do your outgoing VM message and use 1234 as the default password ( till you change it of course).
Also you may want to double check in your my.magicjack.com page you do indeed have the correct email address listed.
Joe Sica
User avatar
cell14
Dan Should Pay Me
Posts: 673
Joined: Sat May 23, 2009 12:43 am
Location: South FL

Post by cell14 »

I would also check the spam folder.
bitstopjoe
Future magicJack CEO
Posts: 2844
Joined: Sat Sep 13, 2008 5:25 pm
Location: North East Pennsylvania

Post by bitstopjoe »

Good point, I hadn't thought of that!!
Joe Sica
boss2ai
MagicJack Newbie
Posts: 2
Joined: Fri Dec 05, 2008 1:52 pm

Post by boss2ai »

Does MJ sends an email for every missed call? So if my PC is off and if somebody calls me, do I get an email?

I never get missed call email, just VM msg in email.
bitstopjoe
Future magicJack CEO
Posts: 2844
Joined: Sat Sep 13, 2008 5:25 pm
Location: North East Pennsylvania

Post by bitstopjoe »

boss2ai wrote:Does MJ sends an email for every missed call? So if my PC is off and if somebody calls me, do I get an email?

I never get missed call email, just VM msg in email.
IF someone leaves you a message, then yes you will get an email stating so with a .wav attachment for you to play of the message.
If someone hangs up and does not leave a message, then no you will not get any emails stating such.
Joe Sica
nailgunner
MagicJack Sensei
Posts: 1548
Joined: Thu Mar 18, 2010 3:30 pm

Post by nailgunner »

bitstopjoe wrote:
boss2ai wrote:Does MJ sends an email for every missed call? So if my PC is off and if somebody calls me, do I get an email?

I never get missed call email, just VM msg in email.
IF someone leaves you a message, then yes you will get an email stating so with a .wav attachment for you to play of the message.
If someone hangs up and does not leave a message, then no you will not get any emails stating such.
I'm sure he doesn't use MagicFeatures, but with my setup of using it and having ringing throughout the house, my kitchen phone answering machine picks up my missed/ignored calls, so I never get emails unless Features isn't running, which rarely happens.
boss2ai
MagicJack Newbie
Posts: 2
Joined: Fri Dec 05, 2008 1:52 pm

Post by boss2ai »

I am not using Magicfeatures plugin.

Bitsopjoe : Thanks for the response. I see the same behaviour as you described.
nailgunner
MagicJack Sensei
Posts: 1548
Joined: Thu Mar 18, 2010 3:30 pm

Post by nailgunner »

@Joe. A new name for you. I kind of like it. 8)
bitstopjoe
Future magicJack CEO
Posts: 2844
Joined: Sat Sep 13, 2008 5:25 pm
Location: North East Pennsylvania

Post by bitstopjoe »

@ me huh :) Who @ me? You @ me? They @ me?? Who who who??

:)
Joe Sica
nailgunner
MagicJack Sensei
Posts: 1548
Joined: Thu Mar 18, 2010 3:30 pm

Post by nailgunner »

bitstopjoe wrote:@ me huh :) Who @ me? You @ me? They @ me?? Who who who??

:)
Yea. BitSOPjoe. Kind of has a nice ring to it. :lol:
bitstopjoe
Future magicJack CEO
Posts: 2844
Joined: Sat Sep 13, 2008 5:25 pm
Location: North East Pennsylvania

Post by bitstopjoe »

So BitS(tandard)O(perating)P(rocedure)... Nahhhhhhhhhhh to long :)
Joe Sica
boothbay
MagicJack Newbie
Posts: 1
Joined: Thu Apr 14, 2011 11:25 am
Location: niagara

Post by boothbay »

Did you get your messages arriving in Gmail? I tried to set this up in January and gave up and tried again yesterday. I spent over 2 hours on line with their support line (they gave me one of their 10% best crew) and still it doesn't work - although it works like a charm when sent to my cogeco account. Also, Gmail can "retrieve" it from cogeco without any problem. I'm trying to switch it as Gmail is what we use when we travel. If you got it working advice would be appreciated.
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