Vonage # -> MagicJack

Support specifically for MagicJack Plus issues

Moderators: Bill Smith, Pilot

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alcheringa
magicJack Apprentice
Posts: 24
Joined: Tue Feb 05, 2008 10:04 am

Vonage # -> MagicJack

Post by alcheringa »

Anyone ported their Vonage VOIP number to MJ Plus?
If so, how long does it take? and are their any problems involved?
Thanks..
Matt9876
Dan Should Pay Me
Posts: 504
Joined: Sat Jul 26, 2008 9:38 pm

Post by Matt9876 »

Vonage will not like you anymore, In 2008 I was charged $20 to disconnect from Vonage.

I really don't know about porting a number from them.
alcheringa
magicJack Apprentice
Posts: 24
Joined: Tue Feb 05, 2008 10:04 am

FI from Vonage

Post by alcheringa »

C&P answer from Vonage re porting their number

I understand you would like to know the taxes and fees involved in porting the number.

You will not be charged by Vonage for transferring/porting your number to another carrier. Also, you will not be charged for terminating your service with Vonage.

If you wish to port your number, you can very well port your Vonage number to another carrier at any time. As Vonage is not directly involved in the transferring of your number to another carrier, you need to contact the other carrier whether your number can be transferred to another carrier to initiate the port out. You can be assured that we will release your number as soon as we receive a request from them. Once we receive a confirmation from your local exchange carrier that the number is successfully ported out, your account with Vonage will be disconnected automatically.

Thank you for contacting us. C
Bill_P
MagicJack Newbie
Posts: 5
Joined: Sun Nov 27, 2011 7:35 pm
Contact:

Post by Bill_P »

I just upgraded to MJ+ and now that I no longer have to leave my computer on 24/7 I'm thinking about porting my home phone number from Vonage to MJ. I have read that MJ charges $20 to port a number but I just read the following in an MJ+ description on Amazon.com:
Please note that there is a $19.95 charge to transfer/port a phone number and it’s $9.95 per year thereafter.
Can anyone confirm the annual charge of $9.95 once a number has been ported to MJ?
Bill_P
MagicJack Newbie
Posts: 5
Joined: Sun Nov 27, 2011 7:35 pm
Contact:

Post by Bill_P »

On a chat with MJ Support I was told that there is an annual fee of $9.99 for porting a number to MJ+.
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