Fax

Support specifically for MagicJack Plus issues

Moderators: Bill Smith, Pilot

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jetpr
MagicJack Newbie
Posts: 1
Joined: Thu Jan 26, 2012 4:53 pm

Fax

Post by jetpr »

Hello i have a new magic jack and a brother 575

i send Fax but no work at all

please help.
Matt9876
Dan Should Pay Me
Posts: 504
Joined: Sat Jul 26, 2008 9:38 pm

Post by Matt9876 »

Faxing is really hit or miss with MagicJack

My brother fax machine won't work at all with the MJ+ but my HP all in one deskjet printer does an OK job for faxing.

MJ is a multimedia device and works better with certain phones and modems better than others.
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black_icon
Dan isn't smart enough to hire me
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Post by black_icon »

magicJack doesn't fully support faxing yet but you may try the options below and check if it works!

Technically, fax information/data were originally designed to travel well over the old/traditional telephone networks. The reason for this is that fax communications use the signal in a different way compared to digital signals being used for internet calls. VOIP (Voice Over Internet Protocol) or simply "calls over the internet" is optimized for voice calls and not for any other purpose.

Please try the following steps to use magicJack with your fax (contact your fax manufacturer for details):

1. Turn off error correction on your fax machine or program
2. Set the fax machine or program to use the slowest speed available.
3. Increase the speed, checking at each speed that faxes work.

If the above steps fail, please contact your fax machine vendor/manufacturer for additional information.
Never UnderEstimate the Power of your Finger
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