transfer a number from 1 MJ account to another

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hkassof
MagicJack Newbie
Posts: 1
Joined: Sun Jan 22, 2012 9:42 am

transfer a number from 1 MJ account to another

Post by hkassof »

I recently purchased a MJ+ and set it up on a different email from my old MJ. I want to transfer my old MJ # to MJ+ and i can't do it. Any suggestions
cdisxm
MagicJack Newbie
Posts: 7
Joined: Tue Dec 27, 2011 9:22 am
Location: Dan can't afford me yet

Post by cdisxm »

You are right. You can't do it. I tried and they said they say they are two different products (marketing talk for buy another MJ+)

I doubt there is much difference between them except the ethernet port they squeezed in.

Cheers!
Dan can't afford me yet.
nailgunner
MagicJack Sensei
Posts: 1548
Joined: Thu Mar 18, 2010 3:30 pm

Post by nailgunner »

cdisxm wrote:You are right. You can't do it. I tried and they said they say they are two different products (marketing talk for buy another MJ+)

I doubt there is much difference between them except the ethernet port they squeezed in.

Cheers!
It can be done if it is handled properly from the start. You can have the number on your old MJ be the one that is used on a new Plus. I believe his problem is that it needs to be done under the same account as the original MJ, and not one set up under a new account with a different email. Once he registered the Plus under a new account, he was screwed.
BILLY_KIDD
magicJack Apprentice
Posts: 11
Joined: Fri Mar 02, 2012 10:03 pm

just take the mj+ back

Post by BILLY_KIDD »

get a new one and set it up as described, using the old account. MJ has a very primitive accounts system. Do it wrong and they can't change it.
shushwap
MagicJack Contributor
Posts: 74
Joined: Wed Jan 25, 2012 6:19 pm

Post by shushwap »

Can you not port the # from the one to the other... Or port the nymber to google voice and then port over
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