MJ and Windows 7 Pro (64x) rebooting

kenmullins · Post by **kenmullins** » Mon Feb 27, 2012 10:20 am

About two weeks ago my windows 7 Professional (64x) SP1 started rebooting constantly -- any time from after a few minutes up to 4-hours.

Trouble shooting -- it is not a Hardware issues (runs fine with Ubuntu).
I did a system restore and had to go back 3-weeks before the system ran without rebooting every few hours, but now it has started rebooting again.
I installed "who crashed it" and it says that the crash was caused by a driver.

For some reason MagicJack did not reload after one of the reboots and my system ran all night without rebooting.

Now MJ is my number one suspect. Has anyone else had this problem? Is there a fix for this?

black_icon · Post by **black_icon** » Mon Feb 27, 2012 7:11 pm

@ kenmullins,

Please try these:

1. Go to Device Manager (Windows >> Run >> devmgmt.msc).
2. Click + Network Adapters.
3. Right Click Realtek Network Adapter >> Select Properties.
4. Go to Driver tab and look for Update Drive and Roll Back Driver button.

*Some wont have a rollback option because this is what their computer came with. Those will have to press update.

Additional Note : Sometimes, for some computer, their system will say their driver is up to date, they just have to go to the realtek website and get the most up to date driver.

Hope that helps...

kenmullins · Post by **kenmullins** » Mon Feb 27, 2012 10:54 pm

Thanks,

I made two changes, let's see what happens.

1) I changed MJ into a service

2) I found a minor update from realtek for my Realtek Network Adapter on their web page.

The bad news -- if this fixes my rebooting problem I won't know which change fixed, but right now I just want my system to stop rebooting.

kenmullins · Post by **kenmullins** » Tue Feb 28, 2012 11:31 am

That did NOT fix my problem -- when I got up this morning my Windows 7 had rebooted again. If only Windows would tell me which driver is causing my problems.

black_icon · Post by **black_icon** » Tue Feb 28, 2012 5:27 pm

Are you getting such problem when the MJ is plugged in or even if it's unplugged? If it's doing the thing even if the MJ is unplugged, then, I can say that the problem has something to do with your windows 7 and formatting it is the best idea with the help of an IT expert.

jaytcsd · Post by **jaytcsd** » Sun Mar 18, 2012 2:50 pm

My win 7 starter on an Acer netbook has been rebooting almost daily, and when it does MJ hangs 90% of the time with a message that says "the installer cannot deploy the file. Access is denied ...."

I can usually get MJ to run by canceling and restarting it.

Davidoram · Post by **Davidoram** » Wed Apr 25, 2012 5:19 am

Hi Dude,
In my view leave it for a while. In addition try using a different safe mode.
You should provide it time, when you have used safe mode. If you can’t arrive at safe mode at all, that means your PC is corrupted & you must have to install a new OS. I think it depends on your motherboard.