Where is "Static Network Configuration"?

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Frostproof
MagicJack Newbie
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Joined: Wed Mar 21, 2012 8:37 am

Where is "Static Network Configuration"?

Post by Frostproof »

I'm rather new, so please bear with me. I'm using MJ+ with a Linksys router (WRT54GX2) that assigns IP addresses via DHCP and does not allow reservation by MAC address.

Call quality, in and out, is really terrible. From poking around here, it seems there are some ports that need to be opened. I can do that, but if/when the MJ+ gets a different IP, it's back to square one.

Also seen here in posts from late last year, there used to be (?) a way to use my.magicjack.com to switch my device from DHCP to a static network address, but I can't find it there now.

If I can't use a static address, how do I connect the ports to the right dynamic IP?
Frostproof
MagicJack Newbie
Posts: 3
Joined: Wed Mar 21, 2012 8:37 am

I have a solution, but it's sort of harsh.

Post by Frostproof »

I replaced my router with a Linksys WRT320N, configured as close as I could make it to the old one. My audio problems vanished!

I bought the new router almost 3 years ago in case my old one died. It has never been used until today. It's $100+ that I wrote off long ago.

After I determined that audio on MJ+ was acceptable, I added a DHCP reservation for its MAC address, something I could not do on the old router. Now it has a "static" IP address, even though that capability seems to have disappeared from the MJ+ portal.

Then I reconfigured forwarding of ports 5060 and 5070 to the static IP address. Then I configured QoS to run MJ+ on high priority.

So my problems appear to be over, but the solution may be a big bullet to bite for the average customer.
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laserjobs
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Post by laserjobs »

Does the WRT54GX2 have a place to turn off "SIP ALG"?
Frostproof
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Post by Frostproof »

Tell me what "SIP ALG" is and I'll try to answer your question.
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laserjobs
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Post by laserjobs »

Frostproof wrote:Tell me what "SIP ALG" is and I'll try to answer your question.
It is a filter that sometime creates problems for VoIP, I am not sure if it has that setting. I did see that there is a fix for NAT problems that might help.
http://www6.nohold.net/Cisco2/ukp.aspx? ... h_a_Li.xml
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