Error when starting up MagicJack

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AbsolutePhoenix
MagicJack Newbie
Posts: 6
Joined: Sun Mar 11, 2012 6:08 pm

Error when starting up MagicJack

Post by AbsolutePhoenix »

Okay, so I have a MagicJack...not plus at home. Recently, it's giving me an error message that I can't seem to find the cause of. It only comes up sometimes, but it says: "The installer can't deploy the file. Access is denied, or the file is being used by the system or is in use by the system or other application. File: magicJackLoader.exe". I get a Retry and Cancel button. Sometimes hitting Retry solves the problem, sometimes it doesn't. What would cause this error?
bitstopjoe
Future magicJack CEO
Posts: 2844
Joined: Sat Sep 13, 2008 5:25 pm
Location: North East Pennsylvania

Post by bitstopjoe »

I would try downloadng the MJ remover program from their web page and then plug the dongle back in and let it start from scratch and re-install their software. Maybe one of MJ files got corrupted...
Joe Sica
AbsolutePhoenix
MagicJack Newbie
Posts: 6
Joined: Sun Mar 11, 2012 6:08 pm

Post by AbsolutePhoenix »

UPDATE: That did it. Thanks. It was helpful.
bitstopjoe
Future magicJack CEO
Posts: 2844
Joined: Sat Sep 13, 2008 5:25 pm
Location: North East Pennsylvania

Post by bitstopjoe »

Glad to hear it worked. Good job...
Joe Sica
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