MAGIC JACK APP WOULD NOT RING ON IPHONE 3GS NO NOTIFICATIONS

[denzrey]

My issue is very strange..
i got magicjack 3gs IOS 5.1 now...
i have done all the basic steps and advance step; ,uninstall reinstall, turn on notifications and even got DMZ..still to no avail..

anyway, the issue is that i can call out and people can call me, but i can't hear any ringing...nothing..so what happens is that the people calling me always gets to voice mail..and another thing, i dont get any updates on voice mail..

anyway, one time, while checking my voicemail, coicidentally my GF called me on MJ and I saw that someone is calling me..that is the only time i can see someone is calling me - when i check my voice mail for some reason..

please help..
I have already upgraded from IOS 4.1 to 5.1 and still no go..

HEEELP

[udsting]

were you using a Wifi connection? if so try using your 3G connection and see if it resolves the issue

[denzrey]

were you using a Wifi connection? if so try using your 3G connection and see if it resolves the issue

I did that already, and still to no avail. My GF has a Magic Jack App - iphone 4s and it works seamlessly with our WiFi.

Now, what I do to get calls from time to time is just call my voice mail and try to go to the option where it says "record your busy message"..After that I minimize magic jack and have the voicemail somehow at the background still calling..that's the workaround for me to get calls, somehow it "Opens the Door"....

[black_icon]

In order to receive calls, you must turn Notifications on for your magicJack APP.

On your iPhone/iPad/iPod Touch, go to Settings, Notifications, and select magicJack APP
Make sure that Alert Style is set to Notifications and Sounds are turned on.

[denzrey]

In order to receive calls, you must turn Notifications on for your magicJack APP.

On your iPhone/iPad/iPod Touch, go to Settings, Notifications, and select magicJack APP
Make sure that Alert Style is set to Notifications and Sounds are turned on.

I have done that basic step already. I have been through deep troubleshooting; updating IOS, DMZing my phone(opening all ports) on router and backing up and restoring...

[black_icon]

@ denzrey,

Is your Mj app phone number 10-digit number or the one with asterisk (*)?

[denzrey]

@ denzrey,

Is your Mj app phone number 10-digit number or the one with asterisk (*)?

App with phone number. I just upgraded it.

[bompy]

I hope this helps some of you that are having the same problem I had with the iphone Majic Jack App not ringing my iPhone 4...

It vibrated but I could not get it to ring no matter what I did....

I resolved the problem by pure luck...

I was holding the phone when it started to vibrate indicating an incoming call....instead of answering right away I increased the volume as it was vibrating....As the volume bar went up so did the ringer volume....Now it rings without fail...

So.... try increasing the volume while it is vibrating with an incoming call and see if it solves ur ringer problem....good luck!!

[dieanotherday]

Hi, has anyone figured out the problem?

I have the exact same problem as the OP on 2 iphone 3GS's.