I just changed over from my MJ to the new MJP. I'm having issues with the voicemail and spent two hours in their chat service without getting the problem taken care of. It seems that the people on the other end are reading caned answers from a manual, and really don't have answers or fixes.
I simply asked them to reset my voicemail..... They informed me that it can NOT be done. I explained to them that the voicemail is set up in their servers and they must have a way to either reset or disable it.
If anyone can help, please advise. I got an RMA number and if I can't get this resolved I'll just ship the unit back to MJ.
The price is great, but not worth the aggravation.
Additionally, I tried calling MJ and spent an hour on the line listening to a caned msg. from that yo-yo who does their infomercials........ A cust. service person never came to the phone as was stated in the caned msg. What a joke of a company. I understand the price is fair, but they could offer just a little tech support. At this point hey offer nothing what so ever as far as i'm concerned.
MJP Voicemail
Moderators: Bill Smith, Pilot
Re: MJP Voicemail
Magicfeature for has 20 new feature for magicjack and Magicjack Plus that works great, well aleast for me.Buzz wrote:I just changed over from my MJ to the new MJP. I'm having issues with the voicemail and spent two hours in their chat service without getting the problem taken care of. It seems that the people on the other end are reading caned answers from a manual, and really don't have answers or fixes.
I simply asked them to reset my voicemail..... They informed me that it can NOT be done. I explained to them that the voicemail is set up in their servers and they must have a way to either reset or disable it.
If anyone can help, please advise. I got an RMA number and if I can't get this resolved I'll just ship the unit back to MJ.
The price is great, but not worth the aggravation.
Additionally, I tried calling MJ and spent an hour on the line listening to a caned msg. from that yo-yo who does their infomercials........ A cust. service person never came to the phone as was stated in the caned msg. What a joke of a company. I understand the price is fair, but they could offer just a little tech support. At this point hey offer nothing what so ever as far as i'm concerned.