Android issue

Having issues with your magicJack? Post here, and we'll try to help you out!

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udsting
MagicJack Contributor
Posts: 53
Joined: Thu Oct 20, 2011 9:45 am
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Android issue

Post by udsting »

i'm getting an error message Error no audio device on my magicJack APP dial pad, using a Galaxy Ace S5830
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dm.garcia.g
MagicJack Newbie
Posts: 1
Joined: Mon Oct 15, 2012 4:39 pm

Same error on galaxy ace

Post by dm.garcia.g »

I am getting the same error message in a galaxy ace.

I have tested the app in a galaxy s2 and on an iphone 3gs and it works fine.

It looks there is an incompatibility with the galaxy ace.

Any one has a confirmation of this, or a solution. Any help will be appreciated.
Hadz
MagicJack Newbie
Posts: 7
Joined: Wed Oct 24, 2012 12:24 pm

Re: Android issue

Post by Hadz »

udsting wrote:i'm getting an error message Error no audio device on my magicJack APP dial pad, using a Galaxy Ace S5830
Make sure that your Android version is on "gingerbread" or higher
Laskin23
MagicJack Newbie
Posts: 1
Joined: Fri Jul 05, 2013 12:53 pm

Re: Android issue

Post by Laskin23 »

Hadz wrote:
udsting wrote:i'm getting an error message Error no audio device on my magicJack APP dial pad, using a Galaxy Ace S5830
Make sure that your Android version is on "gingerbread" or higher
Not the issue, having gingerbread is not the issue, I have had Gingerbread and it still doesn't work. and now I have a SGY S5360 with rooted jelly bean 4.0.6 now, but it still doesn't work.
greenman
Dan isn't smart enough to hire me
Posts: 268
Joined: Sun Nov 20, 2011 11:11 pm

Post by greenman »

Many are finding the android app is still flawed. If it doesn't work on your phone, you're probably better off removing it. It's also kind of a battery drain for a lot of people.
lrnarayan
MagicJack Newbie
Posts: 1
Joined: Fri Aug 16, 2013 2:39 am

Android phone- No audio issue

Post by lrnarayan »

Try this. Power off your phone. Insert external earphones to the audio socket of the phone. Power on the phone & start magicjack. Mine got configured & was ready to use! try it, it may work for you too!
greenman
Dan isn't smart enough to hire me
Posts: 268
Joined: Sun Nov 20, 2011 11:11 pm

Post by greenman »

Android just updated on August 14. Perhaps this update will address some of these issues on your devices.
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