People I am talking to cant hear me properly
Moderators: Bill Smith, Pilot
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Kimmberlias
- MagicJack Newbie
- Posts: 2
- Joined: Sun Oct 21, 2012 4:18 pm
People I am talking to cant hear me properly
I can hear everyone fine, but apperantly they cant hear me well. I keep cutting out every few seconds. We have fast internet, so its not that.... Please help
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Bill Smith
- Dan isn't smart enough to hire me
- Posts: 221
- Joined: Sun Aug 23, 2009 9:57 am
Are you downloading something at the same time as your call?
As has been suggested many times in this forum, have you tried plugging the MJ+ directly into the router to see if the problem stops? If it does, you may need a new router or to change settings in your existing router. Search the forum for suggestions.
As has been suggested many times in this forum, have you tried plugging the MJ+ directly into the router to see if the problem stops? If it does, you may need a new router or to change settings in your existing router. Search the forum for suggestions.
Last edited by Bill Smith on Mon Oct 29, 2012 5:02 pm, edited 1 time in total.
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Kimmberlias
- MagicJack Newbie
- Posts: 2
- Joined: Sun Oct 21, 2012 4:18 pm
For me I have sorted the issues...(the cracks and beeps, cutting in and out)
1) I made my Magic Jack DMZ on my router.
2) On top of it i opened ports 5060, 5070, 49152, 65525 on my router.
3) I used panasonic cordless phones.
4) I upgraded the firmware to the latest for my magic jack.
but in the end the real issue seemed to be...
the location of my magic jack and phone lines... I had them all scattered behind my tv and mixed with my cat 5 cords and router. The MAgic Jack was on a power bar with 10 other things...
From what I read the cat 5 cords/router can interfere with the magic jack (causing cracks and beeps) ..
5) so it better to use a 20foot cat 6 cord(got a new one) and get the magic jack as far away from the router and cords as possible... Directly after moving the phone cords and the magic jack to its OWN plug bang NO clicking, No crackling, NO beeps it works just like a LAN line.
So get your magic jack away from your cords and mess and try to keep it as far away from your router as possible and try again... I hope this works for you it did for me.
1) I made my Magic Jack DMZ on my router.
2) On top of it i opened ports 5060, 5070, 49152, 65525 on my router.
3) I used panasonic cordless phones.
4) I upgraded the firmware to the latest for my magic jack.
but in the end the real issue seemed to be...
the location of my magic jack and phone lines... I had them all scattered behind my tv and mixed with my cat 5 cords and router. The MAgic Jack was on a power bar with 10 other things...
From what I read the cat 5 cords/router can interfere with the magic jack (causing cracks and beeps) ..
5) so it better to use a 20foot cat 6 cord(got a new one) and get the magic jack as far away from the router and cords as possible... Directly after moving the phone cords and the magic jack to its OWN plug bang NO clicking, No crackling, NO beeps it works just like a LAN line.
So get your magic jack away from your cords and mess and try to keep it as far away from your router as possible and try again... I hope this works for you it did for me.