can't hear push button phone tone????

Support specifically for MagicJack Plus issues

Moderators: Bill Smith, Pilot

Post Reply
Scoot
MagicJack Newbie
Posts: 1
Joined: Tue Aug 06, 2013 8:56 am

can't hear push button phone tone????

Post by Scoot »

When a store or whoever says" push 4 for the next prompt" the people on the other end doesn't hear or recognize the push button tone associated with the number on the phone.

Never had this problem before MJ.

Any suggestions??
greenman
Dan isn't smart enough to hire me
Posts: 268
Joined: Sun Nov 20, 2011 11:11 pm

Post by greenman »

If you're one of those whose new mJ+ 2014 doesn't have proper dail-tone when navigating telephone auto-prompts, check out this thread.
http://www.phoneservicesupport.com/dtmf ... 13086.html

You'll likely need to chat with mJ chat support and tell them. They have a fix that apparently can only be done on their end. (See thread above.)
Post Reply