Error 1420

cjfelony · Post by **cjfelony** » Sat Jun 06, 2015 8:41 am

Hi everyone,

I am just installing my MagicJack for the first time, and when I attempt to get a dial-tone, I get a voice saying "Error 1420, check internet connection or contact MagicJack technical support".

I'm stumped as to what could be the issue. It is connected directly to my router, and then plugged into the wall.

Thanks for your help!

sctirvn687 · Post by **sctirvn687** » Mon Jun 08, 2015 2:27 am

Did you plug it into your computer first to register it?

cjfelony · Post by **cjfelony** » Mon Jun 08, 2015 9:23 am

I did...but I didn't go through the login screen afterwards. That was the ticket. How silly of me.

Thanks for your help!