New MJ UI & Magicfeature Plugin Issue

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Dfdo
magicJack Apprentice
Posts: 27
Joined: Thu Jan 14, 2010 9:02 pm

New MJ UI & Magicfeature Plugin Issue

Post by Dfdo »

New UI update has confused (=**&^%$ up!!) the Magicfeature plugin. Hope Redpepper & co. would offer an upgrade soon.

I have MJ & MFplugin on a thin client. After the UI upgrade the incoming calls do not ring into the external phone if the MFP is running, and if I exit MFP then the phone rings fine.

Will wait and see for PCPhoneSoft (redpepper) support.

Best!

PS: MJ is an old 1st Gen.
KMNugent52
Dan isn't smart enough to hire me
Posts: 100
Joined: Fri Nov 14, 2008 10:19 am
Location: N.E. Georgia

Post by KMNugent52 »

Check under the MJ Menu to make sure that the headset / telephone option is set to telephone.

HTH -Kevin N.
KMNugent52
Dan isn't smart enough to hire me
Posts: 100
Joined: Fri Nov 14, 2008 10:19 am
Location: N.E. Georgia

Post by KMNugent52 »

Original style MJ (Gen 4)
Win XP SP3
MJ Features. v.2.11

This setup was working fine yesterday.

Today, the phones will not ring with MJ Features operating.

-Kevin N.
Dfdo
magicJack Apprentice
Posts: 27
Joined: Thu Jan 14, 2010 9:02 pm

Post by Dfdo »

Wonder why redpepper is silent on this problem??? :?:

Usually he is on top of these problems quickly.
Still hopeful though!

Best!
tjcaruana
MagicJack Newbie
Posts: 1
Joined: Mon Jul 28, 2014 9:56 am

Post by tjcaruana »

I sent them an email also. I was having the exact same problem. No ringing, and incoming calls could hear me, but I could not hear the caller.
JayB922
MagicJack Newbie
Posts: 3
Joined: Wed Jul 30, 2014 4:16 pm
Location: Indianapolis

magicfeatures not working with new magicjack UI

Post by JayB922 »

I also am having this issue and more. None of the magicfeatures plugin features are working ever since magicjack updated the UI/Dialer. I have sent multiple emails with symptoms and logfiles to the support email at pcphonesoft and have not heard a single word. Anyone know a good work around for call blocking since MJF is not working?
Daviddubya
MagicJack Newbie
Posts: 2
Joined: Wed Jul 30, 2014 11:38 pm

Post by Daviddubya »

Same problem here. Cannot use magicfeatures because my phone won't ring. Sounds like a serious compatibility problem between magicfeatures and the new UI for magicJack.
redpepper
Dan Should Pay Me
Posts: 501
Joined: Tue Oct 13, 2009 9:26 pm

Post by redpepper »

Who would have guessed magicJack would ever change out their 7 year old trademark dialer design for something even larger ??? Unfortunately, magicJack don't provide any way to do downgrades even for a few days.

The Magicfeatures 4.0 and Magicsilence 4.0 upgrades that provide compatibility with magicJack's brand new huge colorful dialer design are ready and available for download from http://download.pcphonesoft.com .
KMNugent52
Dan isn't smart enough to hire me
Posts: 100
Joined: Fri Nov 14, 2008 10:19 am
Location: N.E. Georgia

Post by KMNugent52 »

Dear redpepper,

Thank you for your work on MagicFeatures and for the recent 4.00 upgrade.

Phones are ringing and all is well in the world of Magic Jack once again.

-Kevin N.
Original style MJ (Gen 4)
Win XP SP3
MJ Features. v.4.00
Dfdo
magicJack Apprentice
Posts: 27
Joined: Thu Jan 14, 2010 9:02 pm

Kudos !!

Post by Dfdo »

Thx Red!!
rdh
MagicJack Newbie
Posts: 2
Joined: Wed Oct 07, 2015 5:42 pm

MagicJack+ Failing symptoms

Post by rdh »

Our MagicJack+ Failing symptoms included the above problems with losing network connections(direct and Computer), loss of audio, computer would fail to see USB device. Failed fully after about a month.
RDH. GA, USA
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