phone no more caller ID, no ringing sound, new voice???

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jyh10001
MagicJack Newbie
Posts: 1
Joined: Wed Aug 15, 2018 11:06 pm

phone no more caller ID, no ringing sound, new voice???

Post by jyh10001 »

Switching to Magic Jack i just have the device plugged into power source and router and set up account with Magic Jack and that's it. I now can't call my home phone no sound rings and nothning is showing. And no callier ID and voice message that i left before please someone teel me waht is going on!!!!
FredEx
MagicJack Newbie
Posts: 1
Joined: Mon Aug 20, 2018 11:07 pm

Re: phone no more caller ID, no ringing sound, new voice???

Post by FredEx »

It you have a newer USB power pack from a cell phone, swap it with the MJ power unit that comes with the MJ. Try it to see if it fixes your problems. The newer cell units have a higher current rating than the 1 amp MJ power adapter, I have read some have been known to fail. Simply, if that works, you found your problem, go out and buy one if you don't have an extra laying around.
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