magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

kulumbaa wrote:

i was successful in installing dx9 on a t5700 256/256..

the reason i installed in the 256/256 was due to sound distortions which hasnt gone away even after the dx9 install howver i dont have any no audio found. but its still useless because the sound is static and distorted when i put the phone on.

howver i was unable to duplicate the same on a t5710 256flash 512 ram will have to try again in the weekend but i think it can be done

How did you do this without the needed ram/rom?

kulumbaa wrote:i was successful in installing dx9 on a t5700 256/256..

the reason i installed in the 256/256 was due to sound distortions which hasnt gone away even after the dx9 install howver i dont have any no audio found. but its still useless because the sound is static and distorted when i put the phone on.

howver i was unable to duplicate the same on a t5710 256flash 512 ram will have to try again in the weekend but i think it can be done

kulumbaa,

So you are saying you got DirectX to work on 512/256? If so you will have to share your secret with the rest of us. I tried for no less than four hours before I PM Dave and asked him if it was doable - to which he said emphatically NO. I stuck a 512 ram in and it came right up - "Go figure". I would have thought it would run and maybe just have to switch a lot in and out of ram.

i dont really remember exactly wat i did few days ago to install it on a 256/256.

however what i would suggest is to go to the control panel and ram disk manager increase to atleast 50. commit and try to install and see what happens


EDIT

I can confirm 100% what i said above just duplicated it on my t5710 256/512.

i have about 33mg free on my c drive when i did it and when it was done i had about 15megs left.

my ram diskmanager was set to 52.

good luck guys.

Hi kulumbaa,
Thank you for your post. I've now got my t5710 up and running without any "no sound" dialogs.

I did what you suggested and set it to 54, but also needed to follow a few extra steps to get it working fully. Here's what I did:

1. Reset the ram disk manager to 54 and committed
2. Plugged in my thumb drive and installed the DX upgrade -- it installed the main exe to a folder.
3. Went to the folder: c:\Program Files\Altiris\eXpress\Deployment Server\RIPs -- then double click on the "Add_DirextX_9.0C_B1.exe" --- this will install the DirectX upgrade on the system...... committ
4. Went to: C:\Documents and Settings\Administrator\Application Data\... and deleted the "mjusbsp" folder
5. Committed and rebooted
6. Plugged the MJ back in.... a MJ picture appeared saying I needed to plug the MJ into the USB port --- I double clikced on the picture-- IE opened at the MJ site---- in the process the regular MJ start up picture appeared and began to load the software.
7. I closed IE "quickly"
8. MJ began to upgrade (You're LuckY etc).

9. Made a couple of calls and it worked perfect.

NOTE: All the above changes/settings were done begin loged in as the Administrator.

The only thing I'm not sure about is -- if I need to reset the Rad control back to a lower number than 54 --- anyone?

Hope this helps someone.

Blessings

jwr

glad to hear it works for you jw.. yes you can lower your ram disk manager back down after the install..

Hi,

glad to hear it works for you jw.. yes you can lower your ram disk manager back down after the install..

I guess the question I had was --- would the TC run better if the Ram Manager was set to a higher level (54)... or would this higher setting bring further problems down the road -- if it was not returned to a lower level?

Blessings

jwr

just got my 5720 back from hp and it still wont let me install divex and wont let me run the diax or whatever it is

how much free space do you have on your c drive and how much ram did you allocate from the ram disk manager.

also you need to follow the instructions few posts back about unzipping the files onto a flash drive and executing it from there as HolmanGT has stated.

i have no idea how to get to the place to change it. i have a 2 gig flash but when i try to install divex it wont let me and says not enough room on z drive to unzip?

dxdiag diagnostic application will not run

windows cannonot find DXDiag any ideas?

taflocks wrote:i have no idea how to get to the place to change it. i have a 2 gig flash but when i try to install divex it wont let me and says not enough room on z drive to unzip?

I think we established you had 512Meg ram before you sent it back. Why don't you copy the DirectX file from your flash drive to your C: drive and install it from there?

bill

i tried wont work

taflocks wrote:i tried wont work

Do you get error(s) when you try to copy the file to drive C: ? Do you get errors when you try to run the DirectX file? What are the actual errors?

i think i made it work but comp still says it cant find dxdiag?

taflocks wrote:i think i made it work but comp still says it cant find dxdiag?

if you installed it correctly then DXDiag should be there. How are you trying to run it?

i go to run and type it in i also have tried search but nothing shows up

Check to see that you have this directory.....C:\WINDOWS\system32\DirectX

you are on to something it's not there

taflocks wrote:i go to run and type it in i also have tried search but nothing shows up

DxDiag.exe should be in the this directory....C:\WINDOWS\system32

taflocks wrote:you are on to something it's not there

then DirectX never installed or at least didn't install correctly

i keep installing it?

taflocks wrote:i keep installing it?

Please indulge me...Try to list out step by step everything your doing to install DirectX. List out any errors too. This way we can see what if anything your doing wrong....

it shows up in c/prog files/altris/express/depservice i will load from there

i'm in.......

what do i do with it now?

taflocks wrote:i'm in.......

ok

taflocks wrote:what do i do with it now?

run dxdiag....wait until blue bar on bottom left finishes.
click on Sound tab
click on Test DirectSound
runs test
click on Music tab
click Test DirectMusic
run tests

when done close out and COMMIT and reboot

i rebooted and it seems to work? i thank you for your time and help. you are a fine gentleman!!!! i will report back this afternoon.

taflocks wrote:i rebooted and it seems to work? i thank you for your time and help. you are a fine gentleman!!!! i will report back this afternoon.

glad to help....

forgot to ask, how do i set her up to reboot to admin? and to automaticaly re boot the m/j? thanks again tom

taflocks wrote:forgot to ask, how do i set her up to reboot to admin? and to automaticaly re boot the m/j? thanks again tom

FROM stroths....

Gaining Administrator Access

1) To gain access to the Administrator account so you can make changes you’ll need to hold down the shift key and go to the Start button and select log off. Keep the shift key depressed and the TC will then present you with a normal log on box.

2) In this logon box enter Administrator as both user and password. The TC will then log in as Administrator.

3) Next go into control panel and go to the "HP Login Manager". Change the Default User Name to Administrator and the Default User Password to Administrator as well. Just leave the Default Domain blank for now and click OK.

4) Now go to the EWF Configuration in control panel and select “Commit Data to Volume”. This will make the changes to logon on as Administrator persist; otherwise if you just rebooted the TC would revert to the setting you had at the last boot up. This is what EWF is all about. Any changes you make are just temporary when EWF is running and do not get permanently entered into the c: flash drive’s data unless you instruct EWF to do so by committing data to the volume.


Ok so we have now set the TC to auto logon as Administrator and made the settings permanent. Now you can go to the start button and select restart. The TC should restart and log back on as Administrator automatically.

ewf paramiter is wrong?

taflocks wrote:ewf paramiter is wrong?

Not sure of what you mean. What error do you get? What are you doing to get it?

it's ok now boots by itself thank you again!!! the ewf said wrong parimeter when i clicked on to it.

taflocks wrote:it's ok now boots by itself thank you again!!! the ewf said wrong parimeter when i clicked on to it.

ok...do you have a working magicjack yet?

i have disconnnected the moniter keyboard and mouse, works fine semms a little snowy on some call but i will just try another of my 4 mj's and maybe get better sound. thanks again tom

taflocks wrote:i have disconnnected the moniter keyboard and mouse, works fine semms a little snowy on some call but i will just try another of my 4 mj's and maybe get better sound. thanks again tom

Read through the thin client threads. There are some tweaks to help you get better calls. Good Luck.

bill