How to make your phone to ring.

HelixMan · Post by **HelixMan** » Thu Apr 03, 2008 3:55 am

Hi, MJ people anybody know to make your phone ring. My phone work with MJ but does not ring.
I can see the lights come on but still no ring. I try a diffence phone and that one work.

Thank You...
Stephen

LikeMagic · Post by **LikeMagic** » Thu Apr 03, 2008 12:21 pm

What phone that didn't ring and what phone did ring?

Stewart · Post by **Stewart** » Thu Apr 03, 2008 12:48 pm

Because of USB power limitations, MJ does not supply as much ringing voltage as a landline or an ATA. It's possible that if connect both phones to MJ using a splitter and turn off the ringer on the one that won't ring anyway, you will be able to talk on it and be alerted by the other.

If the phone that won't ring is so old that it has a mechanical bell, you may be able to get it to work by adjusting the spring to a lighter tension.

Plugging MJ into a powered USB hub may help.

Otherwise, you are probably out of luck.

aone999 · Post by **aone999** » Thu Apr 03, 2008 1:11 pm

I had this problem when I bought MJ (about 6 months back).

I replaced my old cordless phone (900MHz) with a new one (5.8GHz) and plugged MJ to my machine through a powered USB Hub, and voila....my phone started ringing.

sean · Post by **sean** » Mon Apr 07, 2008 5:17 am

I got my magic jack 5 days ago phone rang the first day..then ever since it wont ring..i tried everything..even bought the power ac hub..my phone was new also..im about to return it..im frustrated..i can make and receive calls but dont know when a call is coming in unlesss im sitting at the pc..please help

HelixMan · Post by **HelixMan** » Mon Apr 07, 2008 2:16 pm

Stewart wrote:Because of USB power limitations, MJ does not supply as much ringing voltage as a landline or an ATA. It's possible that if connect both phones to MJ using a splitter and turn off the ringer on the one that won't ring anyway, you will be able to talk on it and be alerted by the other.

If the phone that won't ring is so old that it has a mechanical bell, you may be able to get it to work by adjusting the spring to a lighter tension.

Plugging MJ into a powered USB hub may help.

Otherwise, you are probably out of luck.

The Motorola phone does not ring but light come on. The vTech phone ring. They are both 2.4GHz.

HelixMan · Post by **HelixMan** » Mon Apr 07, 2008 2:17 pm

[quote="LikeMagic"]What phone that didn't ring and what phone did ring?[/quote

The Motorola phone does not ring but light come on. The vTech phone ring. They are both 2.4GHz.

HelixMan · Post by **HelixMan** » Mon Apr 07, 2008 2:29 pm

sean wrote:I got my magic jack 5 days ago phone rang the first day..then ever since it wont ring..i tried everything..even bought the power ac hub..my phone was new also..im about to return it..im frustrated..i can make and receive calls but dont know when a call is coming in unlesss im sitting at the pc..please help

Hi, Has far as I know the MJ is being work on with up date. A lot of people are buying this MJ. Have you chat with them? Can you make call with your MJ. You know that all new thing have bug in them, Look at Windows and Internet Explorer? You still have 30 days to send it back give it time. It's up to you what you want to do.

Stephen

sean · Post by **sean** » Mon Apr 07, 2008 5:08 pm

yes i spoke to them repeatedly,,they had me do numerous things to try and figure it out..i can make calls fine can receive calls fine..just no ringing phone whena call comes in

LikeMagic · Post by **LikeMagic** » Mon Apr 07, 2008 5:51 pm

HelixMan wrote:
LikeMagic wrote:What phone that didn't ring and what phone did ring?
The Motorola phone does not ring but light come on. The vTech phone ring. They are both 2.4GHz.

This is the second time I heard about Motorola phone having ringing issue with VOIP service. See here for earlier discussion:
http://www.phoneservicesupport.com/call ... light=ring

My MJ puts out 65Vrms (AC) and both my Uniden 4-handset & Panasonic 4-handset systems ring just fine. Perhaps the Motorola phone needs slightly higher ringing voltage. You could try another cordless phone from Panasonic (my fav) or other favorite brand of yours.

VaHam · Post by **VaHam** » Tue Apr 08, 2008 3:29 am

Different Phones have different ringer equivalent values. This is based on the current drawn by an old style phone's bell. Magic Jack does not have much current output capacity and hence only phones with low ringer equivalency numbers will work.

sean · Post by **sean** » Tue Apr 08, 2008 1:57 pm

My phone rang the first whole day i set it up then just stopped..what does this mean?
if there isnt enuf voltage etc why did it ring the first day?

kevmakazi · Post by **kevmakazi** » Tue Apr 08, 2008 2:46 pm

I bought 2 MJ and used the same phone. One ring and the other not ring at all. I think its the MJ problem.

LikeMagic · Post by **LikeMagic** » Tue Apr 08, 2008 5:18 pm

sean wrote:My phone rang the first whole day i set it up then just stopped..what does this mean?
if there isnt enuf voltage etc why did it ring the first day?

Have you tried with several different phones? If they still don't ring then perhaps the MJ device's built-in voltage converter for ringing output is burnt out due to current overload.

LikeMagic · Post by **LikeMagic** » Tue Apr 08, 2008 5:22 pm

kevmakazi wrote:I bought 2 MJ and used the same phone. One ring and the other not ring at all. I think its the MJ problem.

The MJ device that does not ring the phone, does its softphone show incoming call? If it does then perhaps that MJ device also has bad ring voltage converter as well.

If the MJ softphone does not show incoming call then you have incoming call issue.

SignGuyDino · Post by **SignGuyDino** » Wed Apr 09, 2008 6:58 pm

It shows fine on callerid, but no ring. I'd at least like to have the control panel for MJ ring for me. I could live with that. It does that for the headset but not for the phone.

SpamBox · Post by **SpamBox** » Wed Apr 09, 2008 10:33 pm

Just attach one of these.
Works every time!

sean · Post by **sean** » Thu Apr 10, 2008 12:32 am

what is that,spam box?

Bendle · Post by **Bendle** » Thu Apr 10, 2008 1:03 pm

sean wrote:what is that,spam box?

I will zoom out for you...

sean · Post by **sean** » Thu Apr 10, 2008 3:04 pm

ok thats cute..

sean · Post by **sean** » Thu Apr 10, 2008 3:05 pm

youre pretty too cute also

MagicPhoneMan · Post by **MagicPhoneMan** » Tue Apr 15, 2008 9:35 pm

I have MJ plugged into a USB 2.0 PCI card and this 10 year old Walmart phone rings fine. I guess another option is to buy a USB card instead of a powered hub

rbbiggs · Post by **rbbiggs** » Fri Apr 25, 2008 10:17 am

I have an ATT cordless phone system with 3 handsets,, never had a problem of any kind.

DEO · Post by **DEO** » Wed Apr 30, 2008 4:39 am

Do check MJ: Menu > Volume/Headset Control... be sure "telephone" is selected and NOT "Headset/Other" (unless you're using one), especially after ANY update or tweak -- a couple of recent "updates" incorrectly changed this setting.

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