magicjack no longer works after update

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moxiemoney
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Joined: Thu Nov 04, 2010 2:03 pm
Location: Oregon

magicjack no longer works after update

Post by moxiemoney »

system: HP T5700 1ghz, 256/256

Magicjack was working perfectly for a year. Suddenly, it no longer works after the magicjack did an upgrade. I c an reboot the thin client, but now magicjack will not even start, and the 'magicjack' and 'phone' drives disappear if i try to launch it manually.

I've searched high and low on the internet trying to find the answer. I've downloaded the lastest flash file to a thumb drive, in order to reinstall, but when I double click the .exe file within the thin drive, I get an error that I don't have enough room. I'm guessing I'm suppose to launch the exe file from my main computer and make the thumb drive bootable? I will try that tonight.

Is it that the newest versions of magicjack require a bigger hard drive and more memory? If so, could you please let me know. I will buy 512 memory online. Thanks.
bitstopjoe
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Re: magicjack no longer works after update

Post by bitstopjoe »

moxiemoney wrote:system: HP T5700 1ghz, 256/256

Magicjack was working perfectly for a year. Suddenly, it no longer works after the magicjack did an upgrade. I c an reboot the thin client, but now magicjack will not even start, and the 'magicjack' and 'phone' drives disappear if i try to launch it manually.

I've searched high and low on the internet trying to find the answer. I've downloaded the lastest flash file to a thumb drive, in order to reinstall, but when I double click the .exe file within the thin drive, I get an error that I don't have enough room. I'm guessing I'm suppose to launch the exe file from my main computer and make the thumb drive bootable? I will try that tonight.

Is it that the newest versions of magicjack require a bigger hard drive and more memory? If so, could you please let me know. I will buy 512 memory online. Thanks.
If you now have version 2.0 of MJ ( up to 2.04) then yes you need at least 512 of ram for your TC...
Joe Sica
Diggs
Dan isn't smart enough to hire me
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Joined: Fri May 14, 2010 2:57 pm

Post by Diggs »

You should upgrade both the RAM and the C: FLASH drive to 512 MB. Both are inexpensive and directions are in the sticky of this forum.
moxiemoney
MagicJack Newbie
Posts: 2
Joined: Thu Nov 04, 2010 2:03 pm
Location: Oregon

Post by moxiemoney »

Thanks, will do. I will continue to browse, maybe I should delete this post, don't want to be redundant. thx.
barkndog
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Post by barkndog »

Diggs wrote:You should upgrade both the RAM and the C: FLASH drive to 512 MB. Both are inexpensive and directions are in the sticky of this forum.
I'm not finding a 512 FLASH on ebay, but can get the 512 RAM. Will upgrading the RAM only for now do the trick, or is it mandatory that the FLASH be upgraded as well?
Diggs
Dan isn't smart enough to hire me
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Post by Diggs »

Actually it is the Flash that needs updating more than the RAM. (You can probably get by on the RAM you have.) Details are in the first post of the first sticky of this forum, but here is the link to the flash module from Transcend. They also make larger modules, but not really needed for MJ.

http://ec.transcendusa.com/product/Item ... 2MDOM44H-S
mememe1234
MagicJack User
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Post by mememe1234 »

It works with 256/256 after little play around.

http://www.phoneservicesupport.com/t571 ... 10012.html

That was what I did and it works ever since.
barkndog
magicJack Apprentice
Posts: 26
Joined: Wed Mar 25, 2009 3:45 pm

Post by barkndog »

Got the suggested flash on the way. When I replace the flash, will I have to follow the steps in this thread again? Or can I backup and restore from my current flash?

Also, concerning RAM: would this item work for the 5700?
http://www.amazon.com/gp/product/B0006T ... ss_product
Diggs
Dan isn't smart enough to hire me
Posts: 268
Joined: Fri May 14, 2010 2:57 pm

Post by Diggs »

Ummm - Restore? How would you restore to a computer that no longer has an OS on it and won't boot. You may know something I don't but that is why you need a bootable image from HP on a USB stick. Also, I would use this thread (first thread in this forum) -

http://www.phoneservicesupport.com/hp-t ... t1493.html

And yes. That memory appears to be correct.
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