Dropped calls
Moderators: Bill Smith, Pilot
Dropped calls
I have had mj for 2 years and I have alway have trouble with dropped calls. I have read the only one I found about drop calls but it doesn't help me cause I don't understand. I have uverse at 18MPS. any help would be great. thanks
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bitstopjoe
- Future magicJack CEO
- Posts: 2844
- Joined: Sat Sep 13, 2008 5:25 pm
- Location: North East Pennsylvania
Re: Dropped calls
Have you tried the basic troubleshooting which are mentioned in this forum??robynrex wrote:I have had mj for 2 years and I have alway have trouble with dropped calls. I have read the only one I found about drop calls but it doesn't help me cause I don't understand. I have uverse at 18MPS. any help would be great. thanks
If you are using the short extension cord which came with the MJ, don't. Use a REAR usb port on your PC. You may also need a POWERED usb hub.
Try your MJ on another PC, best if it is not using your router and ISP ( for testing purposes). Update your router to the latest firmware provided by its mfg. OR do a search in the forum for Tomato...
Just a few things you need to try..
Joe Sica
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nailgunner
- MagicJack Sensei
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That was the basic troubleshooting info...try it without the cord...use a rear hub....etc.robynrex wrote:I have been looking at the board but I can't find the basic troubleshooting infomation. Could you or anyone help thanks.
Here is a reference that will give you that plus other ideas. It's not real up-to-date, but it's pretty decent and will give you the basics:
http://en.wikibooks.org/wiki/MagicJack/ ... ources/FAQ
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bitstopjoe
- Future magicJack CEO
- Posts: 2844
- Joined: Sat Sep 13, 2008 5:25 pm
- Location: North East Pennsylvania