can't make receive calls, specific number

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esledbetter
MagicJack Newbie
Posts: 1
Joined: Wed Nov 17, 2010 2:23 am

can't make receive calls, specific number

Post by esledbetter »

I'm trying to get a new job and if it weren't for my husband also working for the company I would have never known that I was called for an interview. When they call my magic jack line they get a fast busy, when I try to call them i get three beeps like its going to be a busy signal, then it disconnects. It's a multi-line system that is blocked on outgoing calls and I thought that may have been the problem for half a second, then I realized that I have called several multi-line phones with no problem...it is in a very small town and I saw something about issues with rural carriers in another thread, not sure if that what it is....anybody go any other ideas?
nailgunner
MagicJack Sensei
Posts: 1548
Joined: Thu Mar 18, 2010 3:30 pm

Re: can't make receive calls, specific number

Post by nailgunner »

esledbetter wrote:I'm trying to get a new job and if it weren't for my husband also working for the company I would have never known that I was called for an interview. When they call my magic jack line they get a fast busy, when I try to call them i get three beeps like its going to be a busy signal, then it disconnects. It's a multi-line system that is blocked on outgoing calls and I thought that may have been the problem for half a second, then I realized that I have called several multi-line phones with no problem...it is in a very small town and I saw something about issues with rural carriers in another thread, not sure if that what it is....anybody go any other ideas?
The 3 beeps and the disconnect are the classic signs of a blocked exchange I'm afraid.
Jano437
MagicJack Newbie
Posts: 8
Joined: Sat Jan 22, 2011 4:34 pm

Post by Jano437 »

No, that cant be it. Same thing is happening to me and the number i am calling is my next door neighbor, who i know does not have a blocked exchange.
nailgunner
MagicJack Sensei
Posts: 1548
Joined: Thu Mar 18, 2010 3:30 pm

Post by nailgunner »

Jano437 wrote:No, that cant be it. Same thing is happening to me and the number i am calling is my next door neighbor, who i know does not have a blocked exchange.
That can be it. The 3 beeps and hang up have long been the classic sign of a MagicJack blocked exchange. Just because it may not be the reason for you doesn't mean it isn't the reason for the original poster and hundreds before and after that.

They have added recordings to some but not all of the blocked exchanges. One says that a termination agreement is not in place, another refers you to their conference calling department. And some still just use the 3 beep and disconnect method.

And apparently it gets broken down even further within exchanges, with some carriers being blocked and some not in the same exchange, so don't be 100% sure that your neighbor's isn't being blocked.
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