no dial tone/ringing or audio through phone

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Ladibug
MagicJack Newbie
Posts: 4
Joined: Tue Apr 08, 2008 12:01 pm

no dial tone/ringing or audio through phone

Post by Ladibug »

I got my MJ yesterday and from the moment I plugged it in, I had a dial tone on the phone. After registering and getting my phone number, however, I have nothing . I've tried other phones, and I tried to change the setting in the Menu//volume and headset control. It is set on headset/other and won't allow me to change it to telephone.

I can dial out on telephone & it goes through the computer soft phone, but no one hears me as I don't have a headset or mic for the computer. Anyone have suggestions?

Thanks,

Ladibug
str8shooter
magicJack Apprentice
Posts: 26
Joined: Wed Mar 19, 2008 4:40 pm

no dial tone/ringing or audio through phone

Post by str8shooter »

Hi ladibug. I'll give this a shot for ya.
First, most problems can be fixed with a reboot. I mean you should restart everything, modem, router, pc. Then try a different usb port. If that fails to help, you may have to uninstall MJ, and reinstall. If you are running vista, make sure to get the vista update. Good luck!
Jerry
Ladibug
MagicJack Newbie
Posts: 4
Joined: Tue Apr 08, 2008 12:01 pm

Post by Ladibug »

Hi Jerry! Thanks for the suggestions. I have re-booted the computer, but not anything else, so I will give that a try. I have windows XP, so won't need the vista update. Really hoping to get this up and running. I'll let you know how it goes.

Thanks again.

Ladibug
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