Non working number error message on incoming calls

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bruteus
MagicJack Newbie
Posts: 1
Joined: Sun Apr 17, 2011 6:30 am

Non working number error message on incoming calls

Post by bruteus »

I just bought a MJ a couple of weeks ago. It has been working great for both incoming and outgoing calls, but starting a couple of days ago I can no longer receive incoming calls. The caller receives the message, "You have reached a non working number..." I can still make outgoing calls though. What's going on? What needs to be done so that I can receive calls again?
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sabresfan
Dan Should Pay Me
Posts: 673
Joined: Thu Feb 12, 2009 7:12 pm
Location: Buffalo NY

Post by sabresfan »

Contact MJ chat support. There may be some kind of a routing problem between MJ and certain carriers. Perhaps your number is not recognized yet from the carrier of the person making the call to you.
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