Cut and paste from http://gigaom.com/2007/03/20/the-magic- ... magicjack/
April 10th, 2008
2:38 AM PT
Dan Borislow said:
Dan Borislow the Inventor
I am going to post within the next couple days a very detailed 100 day report card,plus future updates.I would like to add,today was a breakthrough with Voicemail and registration,as we can handle about 7 new customers per second now.I will talk about how we started out with a couple minute wait time on custoemr support to where we handle the first contact within 5 seconds now and many other things.I will come back and post with a link.We are selling everything we are making now,but now is the time to concentrate on supporting the customers we sold 100%.My last Business we gained the J D Powers award and we will get it again for magicJack That is my whole focus in Life right now-how boring a Life I must have.
Dan Borislow
Interesting
Moderators: Bill Smith, Pilot
Interesting
XP/SP3 Media Center
Cable
Cable
Re: Interesting
Every customer want help by ATA device,nobody want to run the computer 24 hours also every customer wants to transfer their landline number.gary wrote:Cut and paste from http://gigaom.com/2007/03/20/the-magic- ... magicjack/
April 10th, 2008
2:38 AM PT
Dan Borislow said:
Dan Borislow the Inventor
I am going to post within the next couple days a very detailed 100 day report card,plus future updates.I would like to add,today was a breakthrough with Voicemail and registration,as we can handle about 7 new customers per second now.I will talk about how we started out with a couple minute wait time on custoemr support to where we handle the first contact within 5 seconds now and many other things.I will come back and post with a link.We are selling everything we are making now,[font=Arial Black]but now is the time to concentrate on supporting the customers we sold 100%[/font].My last Business we gained the J D Powers award and we will get it again for magicJack That is my whole focus in Life right now-how boring a Life I must have.
Dan Borislow
When.................................................................................?
Re: Interesting
Dan you better hurry. The Better Business Bureau currently ranks magicJack anDan Borislow wrote:
...now is the time to concentrate on supporting the customers we sold 100%.My last Business we gained the J D Powers award and we will get it again for magicJack
Dan Borislow
-
strndedinalska
- Dan isn't smart enough to hire me
- Posts: 230
- Joined: Mon Jan 21, 2008 4:39 am
- Location: Alaska
I'll have to admit, they are making some improvements. Sure, they have a ways to go, but then Rome wasn't built in a day. I'm still impressed though.
They gave AT&T an A+. I know that's not right. I've used them for years and know better. They're good, but not that good.
They gave AT&T an A+. I know that's not right. I've used them for years and know better. They're good, but not that good.
Windows Vista and Laptop with XP SP2 on the road. Occasionally, a Mac if my Windows machine isn't working.
I believe !
Dan. I believe in majic. Keep up the good work.VinceG
Router: Belkin N
ISP: Cox, 100Mbps
HP Pavillion Laptop
XP Home Ed.
Router: Belkin N
ISP: Cox, 100Mbps
HP Pavillion Laptop
XP Home Ed.
if you noticed the ymax corporation along with MJ got a C rating. where as MJ alone gets an F.
i think a lot of problems are due to the fact that 90 percent of the world are computer illiterate and don't know how to do anything other then turn the thing on and log into a chat room. nor do they know how easy it is for windows to get messed up and how any software might not work, not just a phone jack. it's hard to make anything work when you computer isn't 100 percent healthy. or capable of running today's technology.
i just got my jack in today. first i installed on vista. and while the installation isn't what the instructions say it would be. it didn't take me long at all to figure out how to get the software to install and get the jack activated. although i did have to reboot the pc before i actually got a dial tone working. but then i installed on laptop and it wouldn't install. drivers didn't load to make it recognizable. so i couldn't load the software. but laptop is 6 years old. with older usb ports and running xp. HOWEVER, i did have a dial tone. and that's all that counts. which means you don't need software to actually have a phone line. you do however need the software to get it activated. after that. i don't think you'll ever need the software again. from what i can see. everything is accomplished through some brain on the device itself.
i also made a call. using my cell phone for the internet into laptop. and it still worked and sounded fairly decent. i for one give this thing a KUDOS. for 20 bucks a year. i'm not giving her up.
FOR THOSE OF YOU THAT CAN'T MAKE IT WORK. DON'T KNOCK THE PHONE. TRY USING ANOTHER COMPUTER INSTEAD. ONE THAT IS FAIRLY NEWER AND DOESN'T HAVE A MESSED UP WINDOWS OPERATING SYSTEM. YOU ONLY NEED THE SOFTWARE TO ACTIVATE IT. YOU DON'T NEED THE SOFTWARE TO USE IT. RELAX, TAKE A DEEP BREATH. IT'LL ALL COME TOGETHER. EVEN YOUR VOICEMAIL.
people complain about down times. i had vonage 3 years. it also had down times.
i think a lot of problems are due to the fact that 90 percent of the world are computer illiterate and don't know how to do anything other then turn the thing on and log into a chat room. nor do they know how easy it is for windows to get messed up and how any software might not work, not just a phone jack. it's hard to make anything work when you computer isn't 100 percent healthy. or capable of running today's technology.
i just got my jack in today. first i installed on vista. and while the installation isn't what the instructions say it would be. it didn't take me long at all to figure out how to get the software to install and get the jack activated. although i did have to reboot the pc before i actually got a dial tone working. but then i installed on laptop and it wouldn't install. drivers didn't load to make it recognizable. so i couldn't load the software. but laptop is 6 years old. with older usb ports and running xp. HOWEVER, i did have a dial tone. and that's all that counts. which means you don't need software to actually have a phone line. you do however need the software to get it activated. after that. i don't think you'll ever need the software again. from what i can see. everything is accomplished through some brain on the device itself.
i also made a call. using my cell phone for the internet into laptop. and it still worked and sounded fairly decent. i for one give this thing a KUDOS. for 20 bucks a year. i'm not giving her up.
FOR THOSE OF YOU THAT CAN'T MAKE IT WORK. DON'T KNOCK THE PHONE. TRY USING ANOTHER COMPUTER INSTEAD. ONE THAT IS FAIRLY NEWER AND DOESN'T HAVE A MESSED UP WINDOWS OPERATING SYSTEM. YOU ONLY NEED THE SOFTWARE TO ACTIVATE IT. YOU DON'T NEED THE SOFTWARE TO USE IT. RELAX, TAKE A DEEP BREATH. IT'LL ALL COME TOGETHER. EVEN YOUR VOICEMAIL.
people complain about down times. i had vonage 3 years. it also had down times.
yep, your right. do need the software. although it did work on laptop first time i tried it without the software but it not working now. and laptop is too old to detect the device and load it up. i've shut it down on computer and it don't work there. but damn. i don't want that thing in my tray all the time. if it has to run. least keep it confiined to the clock area.