Portal Coming "Soon" Possibly In 1 / 2 Days

Vulture1340 · Post by **Vulture1340** » Tue Dec 04, 2007 3:36 pm

smcinaz wrote:Straight From Ritchie in the support chat today:

Richie: Hello, how may I help you?

Bud: When will I be able to change my Magic Jack phone number? It is now well past the original Nov 15 date and now the Dec 1st dates that were set for being able to do so previously, and I am still stuck with a Las Vegas number even though I live nowhere near there, and having to use Grand Central kind of sucks. So, again, can you please tell me when I will be able to change my phone number? Thanks

Richie: Sorry for the delay in the next couple of days

Bud: for real this time? for sure?

Richie: Yes

Bud: will it be announced on your site somewhere?

Bud: or how will I know?

Richie: It will be announced on the website

Bud: front page or ?

Richie: Customer support most likely

Bud: Is it "the portal"? Will there be other features / controls available as well?

Richie: yes, it is. Call forwarding will be enabled as well

Bud: great. how about caller ID disabling, etc.?

Richie: will not be available yet, still working on that

Bud: ok then. Thanks

Richie: you are welcome

So, change your number and call forwarding, maybe in the next couple of days. Maybe.

If you believe that, you probably believe in UFO's too. Santa and the Easter Bunny.
BTW
I have a bridge for sale

jeffnyc · Post by **jeffnyc** » Tue Dec 04, 2007 4:48 pm

What a nice Hannukah present (this week)

...but I wouldnt be surprised if it was a Christmas present or even an Easter present.....

Vulture1340 · Post by **Vulture1340** » Tue Dec 04, 2007 5:17 pm

jeffnyc wrote:What a nice Hannukah present (this week)

...but I wouldnt be surprised if it was a Christmas present or even an Easter present.....

or Memorial Day, Fourth of July, Labor Day, Veterans Day, Secratary Day...........

SOME DAY

buglewe · Post by **buglewe** » Tue Dec 04, 2007 8:05 pm

Richie told me today that the web portal will be out in two weeks. It is not fair that the first magic jack users have to wait so long to change to a new local number while those who recently purchase mj can get the new numbers.

jeffnyc · Post by **jeffnyc** » Tue Dec 04, 2007 9:32 pm

buglewe wrote:Richie told me today that the web portal will be out in two weeks. It is not fair that the first magic jack users have to wait so long to change to a new local number while those who recently purchase mj can get the new numbers.

yeah, it sux..... i wish i knew - i would have waited.....

not that its not cheap enough but magicjack should give free 6 month license extension for pre October customers/beta testers to show us some good faith

Vulture1340 · Post by **Vulture1340** » Wed Dec 05, 2007 10:52 am

smcinaz wrote:
buglewe wrote:Richie told me today that the web portal will be out in two weeks. It is not fair that the first magic jack users have to wait so long to change to a new local number while those who recently purchase mj can get the new numbers.
2 weeks? He told me 2 days.

WTF?

If ritchie told you the moon was made of green cheese, you guys would believe it.

jeffnyc · Post by **jeffnyc** » Wed Dec 05, 2007 11:36 am

so that means tomorrow, since 2 days was posted yesterday? hmmm. only 24 hours to see if the moon is made of green cheese

Post by **MagicHack** » Thu Dec 06, 2007 4:43 pm

jeffnyc wrote:any updates??? 2 days is now here

There is an update here...

jeffnyc · Post by **jeffnyc** » Thu Dec 06, 2007 5:25 pm

ad in softphone now says as soon as LA area codes are available, you will be able to change number

jeffnyc · Post by **jeffnyc** » Fri Dec 07, 2007 9:09 pm

i, who has been skeptical all along, am guessing by monday the portal will be available

i would not wager on that guess however....

ChuckIL · Post by **ChuckIL** » Mon Dec 10, 2007 11:12 am

The option to change your phone # just showed up on my.magicjack.com.

...and 5 minutes later, the whole portal is gone, but here were the new items (incidently, clicking on the link to change number, popped open another page where selection of state, area code, and city could be accomplished):

also a new area for 911 verification

Vulture1340 · Post by **Vulture1340** » Mon Dec 10, 2007 12:31 pm

jeffnyc wrote:i, who has been skeptical all along, am guessing by monday the portal will be available

i would not wager on that guess however....

Good thing, or you would have LOST

jeffnyc · Post by **jeffnyc** » Mon Dec 10, 2007 3:53 pm

Chuck - did you try to change your number? Did it go through?

ChuckIL · Post by **ChuckIL** » Mon Dec 10, 2007 4:06 pm

Jeff,

I did not try to change the number, since there are still none local to me. After playing around for a few minutes and looking at different area codes in Illinois, the portal was shut down.

jeffnyc · Post by **jeffnyc** » Mon Dec 10, 2007 5:13 pm

I'm sure they are shutting it down for good reason (i.e. bugs).

I am also assuming this will change the EXXXXXXXXXX01 user id and force the mj softphone to re-register

ChuckIL · Post by **ChuckIL** » Tue Dec 11, 2007 4:14 pm

The portal is back with the number changing option. Looks like they are changing the look of the rest of the MagicJack site too.

caddy · Post by **caddy** » Tue Dec 11, 2007 4:30 pm

ChuckIL wrote:The portal is back with the number changing option. Looks like they are changing the look of the rest of the MagicJack site too.

Just got done changing my number

buglewe · Post by **buglewe** » Tue Dec 11, 2007 5:04 pm

caddy wrote:
ChuckIL wrote:The portal is back with the number changing option. Looks like they are changing the look of the rest of the MagicJack site too.

Just got done changing my number

How did you change your number. I look on the site but saw nothing.

ChuckIL · Post by **ChuckIL** » Tue Dec 11, 2007 5:06 pm

Try http://my.magicjack.com

buglewe · Post by **buglewe** » Tue Dec 11, 2007 5:08 pm

ChuckIL wrote:Try http://my.magicjack.com

Darn it, I cant remember my user name and password

jeffnyc · Post by **jeffnyc** » Tue Dec 11, 2007 5:09 pm

When I tried:

Code: Select all

The following error occured while processing your request: java.sql.SQLException: ORA-02055: distributed update operation failed; rollback required

Anyone else get the error?

xyzzy · Post by **xyzzy** » Tue Dec 11, 2007 5:24 pm

jeffnyc wrote:When I tried:
Code: Select all
The following error occured while processing your request: java.sql.SQLException: ORA-02055: distributed update operation failed; rollback required
Anyone else get the error?

I got that and now my magic jack won't register.

jeffnyc · Post by **jeffnyc** » Tue Dec 11, 2007 5:32 pm

xyzzy wrote:
jeffnyc wrote:When I tried:
Code: Select all
The following error occured while processing your request: java.sql.SQLException: ORA-02055: distributed update operation failed; rollback required
Anyone else get the error?
I got that and now my magic jack won't register.

Dont be surprised if they take the portal down again til this bug is fixed. Thats why its in beta......

xyzzy - was your mj running when you tried the change - mine wasnt - and im thinking that might have been a cause

if i try in internet explorer - i get no serial number passed error - i think the failed attempt to change my number wiped out my sip info

buglewe · Post by **buglewe** » Tue Dec 11, 2007 5:34 pm

Ok. I just registered and got it. Its about time.

TOF · Post by **TOF** » Tue Dec 11, 2007 5:38 pm

caddy wrote:
ChuckIL wrote:The portal is back with the number changing option. Looks like they are changing the look of the rest of the MagicJack site too.

Just got done changing my number

Yup, me too!

At long last.

OldNuc · Post by **OldNuc** » Tue Dec 11, 2007 5:39 pm

Do you have the latest version of Java installed?

jeffnyc · Post by **jeffnyc** » Tue Dec 11, 2007 5:43 pm

Code: Select all

Java(TM) 2 Runtime Environment, Standard Edition (build 1.5.0_09-b03)
Java HotSpot(TM) Client VM (build 1.5.0_09-b03, mixed mode, sharing)

Has anyone changed it successfully using Firefox?

I think now the only way it can be fixed is on their end, by opening a "ticket"

xyzzy · Post by **xyzzy** » Tue Dec 11, 2007 5:43 pm

My magic jack was running when I tried to change the number. I just tried again with the magic jack unplugged and get the same error. I am trying to change from 206-497-XXXX to 908-333-XXXX.

I am running jre1.6.0_03 which I believe is the latest version and Firefox 2.0.0.11. I tried IE7 after failing on Firefox and it still fails.

buglewe · Post by **buglewe** » Tue Dec 11, 2007 5:47 pm

jeffnyc wrote:
Code: Select all
Java(TM) 2 Runtime Environment, Standard Edition (build 1.5.0_09-b03)
Java HotSpot(TM) Client VM (build 1.5.0_09-b03, mixed mode, sharing)
Has anyone changed it successfully using Firefox?

I think now the only way it can be fixed is on their end, by opening a "ticket"

Yea I do.

jeffnyc · Post by **jeffnyc** » Tue Dec 11, 2007 6:11 pm

I also noticed the last digit of my serial following the & symbol changed from a 1 to a 0 .I tried tech support - he told me within 24 hours he would have it resolved. I hope thats not magicjack time

jeffnyc · Post by **jeffnyc** » Wed Dec 12, 2007 12:19 am

I just tried it again just now and it gave me the number. I am now connected

Post by **MagicHack** » Wed Dec 12, 2007 10:25 am

jeffnyc wrote:I just tried it again just now and it gave me the number. I am now connected

I was able to change my number yesterday too.

I was surprised to see that my new SIP password was 12 digits (rather than the old 4 digit password). This means brute forcing someone else's password is not really an option anymore, simply because there are too many passwords to try. Even brute forcing my own password will take up to 10 days using Cain. I suppose I could distribute the workload among various machines and cut that time down some too...

Of course, if finding your SIP credentials is your goal, there are much easier approaches than brute force...

xyzzy · Post by **xyzzy** » Wed Dec 12, 2007 5:43 pm

I used the tech chat this morning. My magic jack is once again functional, and my number has been switched successfully. A big thanks to henok and amange for their help.

jeffnyc · Post by **jeffnyc** » Wed Dec 12, 2007 9:38 pm

MagicHack wrote:
jeffnyc wrote:I just tried it again just now and it gave me the number. I am now connected
I was able to change my number yesterday too.

I was surprised to see that my new SIP password was 12 digits (rather than the old 4 digit password). This means brute forcing someone else's password is not really an option anymore, simply because there are too many passwords to try. Even brute forcing my own password will take up to 10 days using Cain. I suppose I could distribute the workload among various machines and cut that time down some too...

Of course, if finding your SIP credentials is your goal, there are much easier approaches than brute force...

Why would you want to learn someone else's password??? Maybe the answer is in your username....

AncientOne · Post by **AncientOne** » Mon Jun 02, 2008 7:31 pm

[font=Courier New] [/font]I keep hearing about being able to port one's old number to magicjack. My situation is the comcast promotional rate ends this month and we were hoping to be able to keep our number and just transfer it to the magicjack system and cancel our phone service through comcast. Can someone let me know if this is possable and if so, how do I go about it?

jeffnyc · Post by **jeffnyc** » Mon Jun 02, 2008 8:15 pm

no disrespect but what has your post have to do with this thread???

try here:
http://www.phoneservicesupport.com/when ... 69-30.html

jgarvey · Post by **jgarvey** » Tue Jun 10, 2008 12:18 am

I just changed my initial M/J phone number to one that's actually in my area code as of this week.

Not only did the change happen right away, but the service said they're going to forward phone calls from my other number to my new number for the next 30 days. That's nice of 'em.... now if I could only port my existing home number to M/J, I'd be set. I use a cordless phone now for MagicJack (bought it from magicvoicephone.com ) and it works great all over the house.

Justin

chopper9 · Post by **chopper9** » Tue Jul 08, 2008 2:42 pm

jgarvey wrote:I just changed my initial M/J phone number to one that's actually in my area code as of this week.

Not only did the change happen right away, but the service said they're going to forward phone calls from my other number to my new number for the next 30 days. That's nice of 'em.... now if I could only port my existing home number to M/J, I'd be set. I use a cordless phone now for MagicJack (bought it from magicvoicephone.com ) and it works great all over the house.

Justin

The cordless phone from this website is 2.4 ghz. doesn't 2.4 ghz interfere with wireless networks? OK for only wired systems but I don't believe this is good for wireless networks.

SpamBox · Post by **SpamBox** » Thu Nov 20, 2008 7:01 am

So why is this old thread still a sticky?

Looks like this forum needs a couple more mods to help clean up things around here.

(FYI - that's doesn't mean I'm volunteering...)

altfour · Post by **altfour** » Mon Feb 16, 2009 8:29 pm

Vulture1340 wrote:
jeffnyc wrote:What a nice Hannukah present (this week)

...but I wouldnt be surprised if it was a Christmas present or even an Easter present.....
or Memorial Day, Fourth of July, Labor Day, Veterans Day, Secratary Day...........

SOME DAY

.
, you forgot presidents day =P

finder216 · Post by **finder216** » Sat Oct 24, 2009 4:19 pm

I know this thread has not had a post in several months, but as the end of 2009 nears I have to wonder if we will see the number porting commence. I'm still paying a monthly phone bill, hanging on to my phone number, in the hopes that Magic Jack will allow porting soon.

If they would just announce that it will or will not happen, or what the "minimal charge" will be. Have to wonder if it will be a yearly fee to keep the number, or a one time charge. Personally, if its anything other than a one-time fee, I'm not interested.

AlaninKY · Post by **AlaninKY** » Sat Dec 05, 2009 11:57 am

Lastest info on porting.

http://www.magicjack.com/7/faq/

"Your Question

Can I transfer or "port" my current land line telephone number to magicJack?

NOT YET, BUT COMING SOON!

We are working to give you the option to transfer or "port" your existing local phone number to magicJack, for a nominal fee.

Last Update: Dec 4, 2009"

Yawn, maybe by 2012?

finder216 · Post by **finder216** » Sat Dec 05, 2009 12:09 pm

2012? That's when the world is ending and it will be to late!

TOSK · Post by **TOSK** » Sat Dec 05, 2009 3:03 pm

Like many I was so waiting for this feature. I started a 30 day trial 2 months ago hoping this was forthcoming. I returned it after the 30 days. MJ worked great but I Can’t lose my old number. For me it’s a deal breaker. Who knows when it will arrive. I’ll just wait.

boar · Post by **boar** » Fri Dec 18, 2009 5:17 pm

they said canadian numbers will also be available, before the end of 2009.. hopefully this is true and not just another stupid lame information sellers say to clients just to give them off their back.

finder216 · Post by **finder216** » Fri Dec 18, 2009 7:03 pm

Yep, they updated the question and have taken "2009" out...looks like it's NOT coming anytime soon. I made the decision that I won't be renewing my account (or the other 3 my family have) after 2009; the porting issue is a deal breaker.

magicJack and magicJack Plus Support, Reviews, FAQs and Tricks

Portal Coming "Soon" Possibly In 1 / 2 Days

Portal Coming "Soon" Possibly In 1 / 2 Days

portal error

Porting number

Changed phone numbers - no problem

Re: Changed phone numbers - no problem

Oh Well :-(