Disconnects

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mrdrums49
MagicJack Newbie
Posts: 1
Joined: Wed Sep 28, 2011 8:18 pm

Disconnects

Post by mrdrums49 »

Hi, My Magic Jack dials out calls and connects and then disconnects in about 30 seconds. I have Norton with Comcast and a Linksys router. DELL Inspiron 1545 laptop. Any assistance is appreciated.
bitstopjoe
Future magicJack CEO
Posts: 2844
Joined: Sat Sep 13, 2008 5:25 pm
Location: North East Pennsylvania

Re: Disconnects

Post by bitstopjoe »

mrdrums49 wrote:Hi, My Magic Jack dials out calls and connects and then disconnects in about 30 seconds. I have Norton with Comcast and a Linksys router. DELL Inspiron 1545 laptop. Any assistance is appreciated.
If I had to guess I would say you need to look into updating the firmware of your router as Linksys is infamous for doing exactly what you describe.
Look into using Tomato for it ( Search the forum for more info on Tomato)
Joe Sica
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