WHERE IS MY MAGIC JACK?

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gayobrien
MagicJack Newbie
Posts: 2
Joined: Sun Apr 13, 2008 8:23 pm

WHERE IS MY MAGIC JACK?

Post by gayobrien »

I ordered it more than a month ago. Thirty day trial is over and I still have no trial and no Magic Jack. The money came out of my account last week, or two.

I cant think of any good reason why customers are left hanging like this and with no Customer Support.
Gaynor O'Brien
magicjackross
magicJack Apprentice
Posts: 13
Joined: Tue Feb 12, 2008 11:58 am

Post by magicjackross »

Look around these forums and you'll see that lots of people have had similar experiences. You can either continue to wait or you can contact support and ask for your money back. MJ seems to take orders regardless of their ability to fill them.
thirty5tech
MagicJack User
Posts: 31
Joined: Sat Apr 12, 2008 4:59 pm

Re: WHERE IS MY MAGIC JACK?

Post by thirty5tech »

gayobrien wrote:I ordered it more than a month ago. Thirty day trial is over and I still have no trial and no Magic Jack. The money came out of my account last week, or two.

I cant think of any good reason why customers are left hanging like this and with no Customer Support.
Your best bet will be to call MJ sales department, There will give you better details then we can, Remmebr, this site is no way associated with magicjack.com, So really aint much we could do, But give you advice on how to go about things, In your sistuation you have 2 options

1 is call MJ Sales Dept.
2 Call your CC agent, and see if they is something they could do .
mjscott
MagicJack User
Posts: 33
Joined: Fri Mar 14, 2008 6:43 pm
Location: cleveland

Post by mjscott »

did you try tech support from their website?

they could give you an idea about when it's coming
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