WHERE IS MY MAGIC JACK?

[gayobrien]

I ordered it more than a month ago. Thirty day trial is over and I still have no trial and no Magic Jack. The money came out of my account last week, or two.

I cant think of any good reason why customers are left hanging like this and with no Customer Support.

[magicjackross]

Look around these forums and you'll see that lots of people have had similar experiences. You can either continue to wait or you can contact support and ask for your money back. MJ seems to take orders regardless of their ability to fill them.

[thirty5tech]

I ordered it more than a month ago. Thirty day trial is over and I still have no trial and no Magic Jack. The money came out of my account last week, or two.

I cant think of any good reason why customers are left hanging like this and with no Customer Support.

Your best bet will be to call MJ sales department, There will give you better details then we can, Remmebr, this site is no way associated with magicjack.com, So really aint much we could do, But give you advice on how to go about things, In your sistuation you have 2 options

1 is call MJ Sales Dept.
2 Call your CC agent, and see if they is something they could do .

[mjscott]

did you try tech support from their website?

they could give you an idea about when it's coming