beeping tone for those calling, what seems to have helped me

Support specifically for MagicJack Plus issues

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sarge912
MagicJack Newbie
Posts: 5
Joined: Fri Oct 28, 2011 10:38 pm

beeping tone for those calling, what seems to have helped me

Post by sarge912 »

I had UVerse VoIP prior. It had a line filter installed (M-150) Modular RFI line filter.
I installed it on my Magic Jack Plus line and the tones have stopped. Don't know for how long but it seems to be working now.
Matt9876
Dan Should Pay Me
Posts: 504
Joined: Sat Jul 26, 2008 9:38 pm

Re: beeping tone for those calling, what seems to have helpe

Post by Matt9876 »

sarge912 wrote:I had UVerse VoIP prior. It had a line filter installed (M-150) Modular RFI line filter.
I installed it on my Magic Jack Plus line and the tones have stopped. Don't know for how long but it seems to be working now.
Found more information on this item:

http://www.wilcominc.com/Item.cfm?ProdID=104
sicnarf
MagicJack Newbie
Posts: 8
Joined: Thu Oct 27, 2011 5:31 am

Post by sicnarf »

The thing is that it's a shame you had to spend money to fix a problem that should have been fixed before the product was released.
sarge912
MagicJack Newbie
Posts: 5
Joined: Fri Oct 28, 2011 10:38 pm

failed again

Post by sarge912 »

the filter seemed to work for several days but they just came back again.
Matt9876
Dan Should Pay Me
Posts: 504
Joined: Sat Jul 26, 2008 9:38 pm

Re: failed again

Post by Matt9876 »

sarge912 wrote:the filter seemed to work for several days but they just came back again.

Tech support says it may help to relocate the MJ+ device away from other electronic devices.
sarge912
MagicJack Newbie
Posts: 5
Joined: Fri Oct 28, 2011 10:38 pm

Post by sarge912 »

The MJ Plus is as far from everything else as the cable allows. I called, they had me run the update with the MJ Plus attached to the router instead of to the computer, which made no sense to me, but the tones are gone again. They said if the tones come back, just run the update again.
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