RENEWING EXPIRED SUBSCRIPTION

bobknows · Post by **bobknows** » Fri Nov 04, 2011 3:02 pm

TRYING TO RENEW EXPIRED SUBSCRIPTION. WILL NOT ACCEPT CREDIT CARD. TRIED ANOTHER,DIDN'T WORKEITHER. ANY ADVICE? NO NUMBER TO CALL...

bitstopjoe · Post by **bitstopjoe** » Fri Nov 04, 2011 3:47 pm

bobknows wrote:TRYING TO RENEW EXPIRED SUBSCRIPTION. WILL NOT ACCEPT CREDIT CARD. TRIED ANOTHER,DIDN'T WORKEITHER. ANY ADVICE? NO NUMBER TO CALL...

I believe there is a time limit to renew an expired subscription. Your best bet would be to contact online support ( chat) and see if they can help.

Also please don't use all caps as it comes across as SHOUTING... Just an FYI.

vpnavy · Post by **vpnavy** » Thu Nov 17, 2011 5:54 am

FWIW - Mine expired a while back (wasn't using it - then actually had a valid use) - EXPIRED! All I did was call MagicJack - super representative - renewed within minutes and kept old number. So, just give them a call.

dogcacher · Post by **dogcacher** » Fri Nov 18, 2011 10:43 am

vpnavy wrote:FWIW - Mine expired a while back (wasn't using it - then actually had a valid use) - EXPIRED! All I did was call MagicJack - super representative - renewed within minutes and kept old number. So, just give them a call.

All you did was call Magicjack?

Would you happen to have a phone number to call Magicjack?

vpnavy · Post by **vpnavy** » Fri Nov 18, 2011 12:24 pm

dogcacher wrote:...Would you happen to have a phone number to call Magicjack?...

Support: (281) 404-1551 open from 11am to 8pm EST

nailgunner · Post by **nailgunner** » Fri Nov 18, 2011 6:38 pm

vpnavy wrote:
dogcacher wrote:...Would you happen to have a phone number to call Magicjack?...
Support: (281) 404-1551 open from 11am to 8pm EST

That is the billing support number listed in the FAQ's section of this forum.

For others looking to call MJ, I would assume they can only handle a very narrow range of issues, like this one and billing screw-ups. But heck, even if it's technical, about the worst thing they can do is hang up on you.

lovinggood · Post by **lovinggood** » Tue Nov 22, 2011 10:30 pm

THIS IS LIKE PULLING TEETH! (as if I knew how hard that was/is - it seems very simple....tie a string to a door knob, then to a tooth and then slam the door...right?)
MJ service is NON existent when it comes to billing.
(of course this is upon further review this week)

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RENEWING EXPIRED SUBSCRIPTION

RENEWING EXPIRED SUBSCRIPTION

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