Cost of Porting A Number To MJ+ (There Is An Annual Fee).

[Bill_P]

I had read on this forum that it costs about $20 to port a phone number to MJ+. On a product description of MJ+ on Amazon.com I read the following:

Please note that there is a $19.95 charge to transfer/port a phone number and it’s $9.95 per year thereafter.

I just chatted with "Sheri" at MJ Support and here is what I was told:

• Me: What is initial cost and annual fee, if any, to port a phone number to MagicJack Plus?
  
  Sheri: Number porting will cost $19.95.
  
  Me: Is there an annual fee after the initial $19.95?
  
  Sheri: Yes there is an annual fee for $9.99.

So it appears that there is an annual "porting fee" of either $9.95 or $9.99 after the initial $19.95.

[edknn]

The annual fee is for vanity numbers. If you port your number, it's a one time fee.

[porger]

Indeed there is an annual fee for ANY number that is ported to MagicJack. I just found this out by looking at my numbers online. You'll see there is a status for the device and a status for the number. I noticed that my number expired much sooner than my device.

I chatted with MJ and they said that I "agreed" to an annual fee of $9.99, which I did not. In any event, it the middle of the "Terms of Service", under "Incoming Calls", there is a blurb about you MAY be charged an annual fee.

It's crazy that they can get away with that. I checked the FAQs about number porting and it only mentions the on-time transfer fee, nothing about a recurring fee.

I don't really want to complain too much, as the service is still really cheap, but this is a really shady way to do this.......

[black_icon]

I chatted with the MJ's top 10% rep and it was confirmed that there's a $9.99 annual fee for the number porting of your home phone number to MJ