DTMF doesn't work on phone menu
Moderators: Bill Smith, Pilot
DTMF doesn't work on phone menu
MJ is working fine for me but when I reach a menu system (dial 1 for English, etc.) the menu doesn't hear the dial pad numbers I'm pressing. Is this a problem with MJ? I'm using Panasonic KX-TG7431 phones. Sound quality and dialing ability is excellent but nothing happens when I reach a menu. Anyone have a workaround?
Jim Darnell
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nailgunner
- MagicJack Sensei
- Posts: 1548
- Joined: Thu Mar 18, 2010 3:30 pm
Re: DTMF doesn't work on phone menu
I have had an issue with it. I finally figured out on mine that I needed to do it slow, holding it for a second and waiting a second before pressing the next number if there were multiple numbers like an account number. You might also try using the number pad on your soft-phone as a possible alternative.jd1940 wrote:MJ is working fine for me but when I reach a menu system (dial 1 for English, etc.) the menu doesn't hear the dial pad numbers I'm pressing. Is this a problem with MJ? I'm using Panasonic KX-TG7431 phones. Sound quality and dialing ability is excellent but nothing happens when I reach a menu. Anyone have a workaround?