magic jack is not working

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tommart54
MagicJack Newbie
Posts: 1
Joined: Fri Jul 08, 2011 3:28 pm

magic jack is not working

Post by tommart54 »

I installed magic jack in november last year. In June 2011 I paid for 5 year service. However, Magic jack service has been disconected. I remember in July I was able to chat with somebody in technical support, however this time I have been unable to do so. I would like somebody to help me to reactivate the service. I believe it is cancelled. When I turn on my computer, magic jack starts, but it does not activate the icon for online service. It goes immediately to a web page for enrollment. Do you mind to help me to recover my service please? My telephone number is 612 353 8421. Thank you
nailgunner
MagicJack Sensei
Posts: 1548
Joined: Thu Mar 18, 2010 3:30 pm

Re: magic jack is not working

Post by nailgunner »

tommart54 wrote: Do you mind to help me to recover my service please? My telephone number is 612 353 8421. Thank you
There is nothing anyone in here can do to help you. This forum is not run by MagicJack. You will have to make contact with their customer service on their website.

You can also try one of the contacts listed here,

http://www.phoneservicesupport.com/how- ... 10336.html

but I wouldn't count on much help that way.
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