MJPLUS static during calls.....

agh070468 · Post by **agh070468** » Wed Dec 28, 2011 6:25 pm

I have static and sometimes bad echoes during calls.........how do I fix that? I have a Uverse router and was searching online trying to figure out how to open more ports if that helps. I never found the answer to that but I moved the phone base to another room and still the same.

kos99ngel · Post by **kos99ngel** » Wed Dec 28, 2011 9:54 pm

I also had this problem but only when someone else is using the internet at the same time I was making a call on the magicJack but back then I had Verizon DSL 768k speed. Now that I have Verizon FIOS it works better no crackling calls at all.

Check that make sure no one else is using the internet when you are if you have WiFi someone might be stealing your internet and makes your calls sound bad. Check those things make sure if you have WiFi that your wifi connection is encrypted. Do you have old phones? Is you phone line that connects from your magicJack to your phone old or crack.....

kos99ngel · Post by **kos99ngel** » Wed Dec 28, 2011 9:56 pm

To port forward use http://portforward.com/ that's what I used to port forward my magicJack

agh070468 · Post by **agh070468** » Thu Dec 29, 2011 10:33 am

That site does not list my router and if it did I would have to pay. Is there a free fix for this anyone?

kos99ngel · Post by **kos99ngel** » Sun Jan 01, 2012 9:36 am

agh070468 wrote:That site does not list my router and if it did I would have to pay. Is there a free fix for this anyone?

The site is free it has always been free on the upper right hand corner it says "Click here to skip this advertisement" when it ask you to pay....

agh070468 · Post by **agh070468** » Sun Jan 01, 2012 11:40 am

kos99ngel wrote:
agh070468 wrote:That site does not list my router and if it did I would have to pay. Is there a free fix for this anyone?
The site is free it has always been free on the upper right hand corner it says "Click here to skip this advertisement" when it ask you to pay....

Ok thx....did not see that.......

agh070468 · Post by **agh070468** » Sun Jan 01, 2012 12:32 pm

I just found a comment on another site that says there is no need to port forward if it is plugged into the wall outlet?? In other words it is not going through the computer.....is this correct?

MJUSER_007 · Post by **MJUSER_007** » Mon Jan 02, 2012 9:31 pm

Direct link for magicJack port forwarding :

http://portforward.com/english/applicat ... kindex.htm

Just search for your router model number (if available

)

Happy to help you !

agh070468 · Post by **agh070468** » Tue Jan 03, 2012 7:32 am

MJUSER_007 wrote:Direct link for magicJack port forwarding :

http://portforward.com/english/applicat ... kindex.htm

Just search for your router model number (if available )

Happy to help you !

Yea I found that but where it says select computer do I select my router? I do not have it plugged in to my computer so selecting it to port forward would be useless right?

joefrombrooklyn · Post by **joefrombrooklyn** » Tue Mar 20, 2012 11:19 pm

Purchased a MJ+ 2 weeks ago and had nothing but static on the line. Came across a suggested "solution" to plug MJ+ directly into a powered USB hub. Thought I'd try it out. Happened to have a Belkin 4 port powered hub in my house that I was not using. Plugged my MJ+ directly into it and... SUCCESS! Absolutely no static and perfectly clear calls.

kito0t · Post by **kito0t** » Mon Apr 30, 2012 6:55 am

portforwarding ... you still need to get the exact IP address on your magicjack plus device. look for the ip address on your routers settings page then use the specific ip address to add it to your portforwarding and it should be fixed

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MJPLUS static during calls.....

MJPLUS static during calls.....

Static on line. Quick and inexpensive fix