Contacting MJ about renewal payment sent

codger · Post by **codger** » Fri Jan 20, 2012 12:17 am

Hi all,

Sent a money order payment to renew my MJ to:

PO Box 6846, West Palm Beach, FL 33405 on the 24th of December, 2011

As I have in prior years. It's now the 19th of January, 2012, the payment hasn't processed, and my MJ acct is probably going to close any time soon, I'll bet.

I tried calling Billing Support: (281) 404-1551 from the faq on How to contact magicJack but I just get a fast busy signal when I call & I tried from 2 different phones.

What other ways can I find out about what happened to my payment to them & why it's not processed yet? I think I'll try the tech chat but not sure if they'll be able to tell me anything. Anything else I might try, I'd love to hear about it.

Thanks!