2 Magic Jacks on One Home Network

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yams
MagicJack Newbie
Posts: 2
Joined: Wed Apr 16, 2008 12:05 pm

2 Magic Jacks on One Home Network

Post by yams »

I am running 2 magicjacks on the same network - they will work for a little while and then I get "Please connect to the internet, and double click here [error 3]". I am using a Netgear WGR614V4 router. From what I can determine after painfully checking the router configuration is that the magicjack is "automatically" envoking port triggering - I have no "rules" for the magicjack but when I click on the "status" button in port triggering I see 2 table entries in which - the "Rule" is blank, then I see both IP addresses which have the magicjacks on them, Open ports 5060..5070, and Time remaining with a number (usually 1-4). I can't figure out how the magic jack created its own rule in the port triggering table (UPnP service is turned off). According to my router documentation:

"* Only 1 PC can use a "Port Triggering" application at any time.
* After a PC has finished using a "Port Triggering" application, there is a "Time-out" period before the application can be used by another PC. This is required because this Router cannot be sure when the application has terminated."


So these entries are apparently causing a conflict and causing both MJs to stop working. I also do not have any port forwarding rules enabled - so there is no conflict there. Does anyone have any suggestions on how to address this issue besides purchasing a new router?
CXBXR
MagicJack Newbie
Posts: 1
Joined: Tue Apr 15, 2008 12:48 pm

Post by CXBXR »

Does it have a firewall ? Try & diable the firewall temporarily & see if it helps, your router might be keeping a tight leash on your connections & may not be allowing some connection to go through. Just a thought though.
root
MagicJack User
Posts: 37
Joined: Thu Apr 17, 2008 4:50 pm
Location: Aspen, Colorado
Contact:

Re: 2 Magic Jacks on One Home Network

Post by root »

yams wrote:I am running 2 magicjacks on the same network - they will work for a little while and then I get "Please connect to the internet, and double click here [error 3]". I am using a Netgear WGR614V4 router. From what I can determine after painfully checking the router configuration is that the magicjack is "automatically" envoking port triggering - I have no "rules" for the magicjack but when I click on the "status" button in port triggering I see 2 table entries in which - the "Rule" is blank, then I see both IP addresses which have the magicjacks on them, Open ports 5060..5070, and Time remaining with a number (usually 1-4). I can't figure out how the magic jack created its own rule in the port triggering table (UPnP service is turned off). According to my router documentation:

"* Only 1 PC can use a "Port Triggering" application at any time.
* After a PC has finished using a "Port Triggering" application, there is a "Time-out" period before the application can be used by another PC. This is required because this Router cannot be sure when the application has terminated."


So these entries are apparently causing a conflict and causing both MJs to stop working. I also do not have any port forwarding rules enabled - so there is no conflict there. Does anyone have any suggestions on how to address this issue besides purchasing a new router?
Question is do you need a port triggering rule? The port triggering your experiencing may be caused by the use of UPNP, even though you say it is off. Check your setting in Windows as well, perhaps it is overriding the routers setting. Netgear routers of late are notorious for buggy firmware.

To use port triggering, don't define a range, rather define individual rules for each triggered port. That way, each device will use its own trigger rule if you change via registry the default SIP port used by one of the MJ's. For example, one MJ uses the port 5060 rule, the other uses the 5061 rule, etc.

Another possibily is to use the windows firewall to re-map the port used on one or both machines thereby eliminating the necessity to alter registry settings that may get overwritten by the MJ software anyway.
There are 10 different kinds of people in the world. There are those who understand binary, and those who don't.

MagicJack on TRS80 Model 1 16K Extended Basic
yams
MagicJack Newbie
Posts: 2
Joined: Wed Apr 16, 2008 12:05 pm

Problem Solved

Post by yams »

Well, the problem is solved for now!

I replaced the Netgear WGR614V4 router with an old (non-wireless) Netgear RP114 I had stored, that solved the issue (considering it does not have port triggering - only port forwarding). I will connect the WGR614V4 to the RP114 configured as a wireless access point only.

The problem I was having was really strange though, I would call the non-working MJ from the working one, the box popped up on the screen with the NON WORKING MJ number! somehow it looked as if I was calling from the non functioning MJ. Talk about call-id spoofing!
HolmanGT
MagicJack Sensei
Posts: 1127
Joined: Tue Jan 08, 2008 7:13 am
Location: Saint George, UT

Post by HolmanGT »

Root,


Well there is at least two of us old enough to even know what you are talking about "MagicJack on TRS80 Model 1 16K Extended Basic" :lol: Oh - I forgot to mention In your dreams. :roll:
- George -

HolmanGT - St. George, UT MJ-Area/Prefix 435-275
ooma-Area/Prefix 435-579
Baja Broadband, up-1mb dn-10mb, on days with a good tail wind.
MJ on HP T5730 2GBF/2GBR Thin Client XPe SP2 Router Dlink Dir-655
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Jacksondale
MagicJack Expert
Posts: 84
Joined: Tue Jan 22, 2008 11:02 pm

Post by Jacksondale »

Hey I have one of those..... :oops:
paulc21269
magicJack Apprentice
Posts: 29
Joined: Sun Mar 30, 2008 4:03 pm

rem

Post by paulc21269 »

how about atari 2600 with keyboard.or t he first compaq portable that was in that big suitcase.

paul
HolmanGT
MagicJack Sensei
Posts: 1127
Joined: Tue Jan 08, 2008 7:13 am
Location: Saint George, UT

Post by HolmanGT »

OK - you guys are starting to make this forum sound like an "Old folks home" with a bunch of ex-Geeks sitting out in the sun in their wheelchairs reminiscing about the good old days. :lol:
- George -

HolmanGT - St. George, UT MJ-Area/Prefix 435-275
ooma-Area/Prefix 435-579
Baja Broadband, up-1mb dn-10mb, on days with a good tail wind.
MJ on HP T5730 2GBF/2GBR Thin Client XPe SP2 Router Dlink Dir-655
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