Can't use softphone
Moderators: Bill Smith, Pilot
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cottnpickr
- MagicJack Newbie
- Posts: 2
- Joined: Fri Feb 03, 2012 8:55 am
- Location: Gainesville, GA
Can't use softphone
When I click mj icon on desktop softphone appears for about 1-2 sec, then replaced by ad to try mj free. Cannot get softphone back. Can't set up voice mail. 
In life, it's better to wear out than to rust out.
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bitstopjoe
- Future magicJack CEO
- Posts: 2844
- Joined: Sat Sep 13, 2008 5:25 pm
- Location: North East Pennsylvania
Re: Can't use softphone
You set up your voice mail by dialing your own MJ number from your connected phone. If it is the first time, hit the star button and then use 1 2 3 4 as your password and take it from there.cottnpickr wrote:When I click mj icon on desktop softphone appears for about 1-2 sec, then replaced by ad to try mj free. Cannot get softphone back. Can't set up voice mail.
As far as your softphone problem, almost sounds as if something conflicting with it or maybe you need to update your video drivers. Try closing all programs which are not needed..
Last edited by bitstopjoe on Sun Feb 05, 2012 6:48 am, edited 1 time in total.
Joe Sica
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cottnpickr
- MagicJack Newbie
- Posts: 2
- Joined: Fri Feb 03, 2012 8:55 am
- Location: Gainesville, GA
bitstopjoe wrote:
Again, thanks.
BJ
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Thanks for the help Joe. I have my voicemail set up now. As for the softphone, I checked/updated drivers; made no difference. I'm not worrying about it now, though, since setting up voicemail was my main concern and for some unknown reason (can't be stupidity), I thought I needed softphone to do that."You set up your voice mail by dialing your own MJ number from your connected phone. If it is the first time, hit the star button and then use 1 2 3 4 as your password and take it from there."
Again, thanks.
BJ
In life, it's better to wear out than to rust out.