International dialing format

[cwis109]

I purchased international time last week and unable to dial international number.

I am trying to make a call to Bangkok, Thailand, but no connections.

This is the format I used - 011662xxxxxxx
where -
66 = country code
2 = city code
xxxxxxx = phone number

Is that the correct format?

Thanks,
cw

[cwis109]

By the way, I received the below error when I logged in into my.magicjack.com
---------
TAG Error:

The following error occured while processing your request: java.sql.SQLException: ORA-00257: archiver error. Connect internal only, until freed.
[modules/intl.inc:57]
---------
Server problems?