Hard to hear me?

Having issues with your magicJack? Post here, and we'll try to help you out!

Moderators: Pilot, Bill Smith

pare
magicJack Apprentice
Posts: 16
Joined: Tue Mar 25, 2008 2:42 am

Hard to hear me?

Post by pare »

I have tried 3 different phones and everyone on the other line says they can barely hear me. Has anyone had success with this issue, and if so, what did you do. I turned up the mic volume, and from what I'm being told, by the person on the other line, it has no affect.
sven
MagicJack Newbie
Posts: 2
Joined: Mon Apr 21, 2008 10:58 am

Can't hear me either

Post by sven »

I've had this issue, as have friend of mine with MJ, as well. I have tried multiple phones, multiple usb ports, made changes to the mic, updated the software, etc, etc.

This has been extremely frustrating. If you hear back from anyone, please let me know.
Thanks.
Last edited by sven on Mon Apr 21, 2008 1:09 pm, edited 1 time in total.
gooney
Dan isn't smart enough to hire me
Posts: 382
Joined: Sat Feb 09, 2008 5:38 pm
Location: Salt Lake City, Utah

Re: Can't hear me either

Post by gooney »

sven wrote:I've had this issue, as have friend of mine with MJ, as well. I have tried multiple phones, multiple usb ports, made changes to the mic, updated the software, etc, etc.

This has been extremely frustrating. If you hear back from anyone, please let me know at xxxxxx(at)xxxx(dot)xxx.
Thanks.
You should use a free email account when using forums online like gmail, yahoo etc;...

Edit your post as soon as possible or be ready for spam nation.
Chat with me LIVE!!! :arrow:
Image
gooney - Salt lake City, UT (801)
Don't mind me grammar cuzz it sukks!!
User avatar
strndedinalska
Dan isn't smart enough to hire me
Posts: 230
Joined: Mon Jan 21, 2008 4:39 am
Location: Alaska

Post by strndedinalska »

Just open your sound in the control panel then turn up the microphone and earpiece in the phone from the hardware tab. That should solve your problem.
Windows Vista and Laptop with XP SP2 on the road. Occasionally, a Mac if my Windows machine isn't working.
indiecds
MagicJack Newbie
Posts: 1
Joined: Mon Apr 21, 2008 9:26 pm

Post by indiecds »

Hey thanks this was a help.

With Vista Ultimate 64 bit system I had to go to the Control Panel and click on "Manage Audio Devices" Then click on "Handset" and then "properties" and then select the "levels" tab and turn up the volume. My volume was on 32 and I turned it up to 68.
gooney
Dan isn't smart enough to hire me
Posts: 382
Joined: Sat Feb 09, 2008 5:38 pm
Location: Salt Lake City, Utah

Post by gooney »

indiecds wrote:Hey thanks this was a help.

With Vista Ultimate 64 bit system I had to go to the Control Panel and click on "Manage Audio Devices" Then click on "Handset" and then "properties" and then select the "levels" tab and turn up the volume. My volume was on 32 and I turned it up to 68.
Same thing if you right click the little speaker bottom right corner of your task bar and select playback devices.
Chat with me LIVE!!! :arrow:
Image
gooney - Salt lake City, UT (801)
Don't mind me grammar cuzz it sukks!!
Elemeye
magicJack Apprentice
Posts: 17
Joined: Sun Feb 10, 2008 11:31 am

but how to make it persistent?

Post by Elemeye »

gooney wrote:
indiecds wrote:Hey thanks this was a help.

With Vista Ultimate 64 bit system I had to go to the Control Panel and click on "Manage Audio Devices" Then click on "Handset" and then "properties" and then select the "levels" tab and turn up the volume. My volume was on 32 and I turned it up to 68.
Same thing if you right click the little speaker bottom right corner of your task bar and select playback devices.
Folks, I am using this adjustments of the Handset Volume for couple of months each and every day already after I start my PC.
Because it resets to a low number 46 every time after restart...

But the only time I can be heard well is when this number is set at the full 100%

The Vista keeps all of the settings I've made for the other Recording Devices except the Handset :((

Thank you in advance!
runitragged
magicJack Apprentice
Posts: 17
Joined: Sat Apr 19, 2008 6:19 pm

Post by runitragged »

I, too, have this problem. I called my brother, who is a notorious chin talker, last week. He said "I can hardly hear you so I'll speak up." Thanks magicJack. You did in one call what I couldn't do in 15 years!
Stewart
Dan Should Pay Me
Posts: 663
Joined: Tue Nov 13, 2007 2:58 pm

Post by Stewart »

It appears that MJ is doing this on purpose; here are some script fragments:

Code: Select all

function SJphoneScripts._LimitValue( value, deviceName, fOutput )
  if (not SJphoneScripts._isCurrentDeviceIsTelephone()) then
    return value
  end
  if ( SJphoneScripts._FirstTimeVolumeConverted( deviceName, fOutput ) ) then
    -- SJPro00000709
    --[[
    if ( 0x6666 < value and value < 0xcccc ) then
      value = 0x6666
    end
    ]]
    if ( 0x6666 < value ) then
      value = 0x6666
    end
  end

  --[[
  if ( 0xcccc < value  ) then
    value = 0xcccc
  end
  ]]
  if ( 0xb332 < value  ) then
    value = 0xb332
  end

  -- for raven's request
  if ( 0x4ccc > value  ) then
    value = 0x4ccc
  end

  return value
end

-------------------------------------------------------------------------------

function SJphoneScripts.CorrectVolume( value, deviceName, fOutput )
  if (not SJphoneScripts._isCurrentDeviceIsTelephone()) then
    return value
  end
  if ( value > 0x8CCC ) then
    value = 0x8CCC
  end
  return value
end
I believe that the CorrectVolume function is being called when the app starts, and is applied to both send and receive volume.

I don't know a good way to fix it; a patched script would be wiped out by the next update, may need to be different according to OS version, etc.
HolmanGT
MagicJack Sensei
Posts: 1127
Joined: Tue Jan 08, 2008 7:13 am
Location: Saint George, UT

Re: Hard to hear me?

Post by HolmanGT »

pare wrote:I have tried 3 different phones and everyone on the other line says they can barely hear me. Has anyone had success with this issue, and if so, what did you do. I turned up the mic volume, and from what I'm being told, by the person on the other line, it has no affect.

pare,

If you follow this document the coffee is on me if your problems don't go away. Not a bad guarantee if you like coffee.

How To Config MagicJack Audio Update
Last edited by HolmanGT on Sun Apr 27, 2008 5:01 pm, edited 1 time in total.
- George -

HolmanGT - St. George, UT MJ-Area/Prefix 435-275
ooma-Area/Prefix 435-579
Baja Broadband, up-1mb dn-10mb, on days with a good tail wind.
MJ on HP T5730 2GBF/2GBR Thin Client XPe SP2 Router Dlink Dir-655
Stewart
Dan Should Pay Me
Posts: 663
Joined: Tue Nov 13, 2007 2:58 pm

Re: Hard to hear me?

Post by Stewart »

HolmanGT wrote:If you follow this document the coffee is on me if your problems don't go away. Not a bad guarantee if you like coffee.

How To Configure your MagicJack Audio
Your document shows rather low volume settings for the USB Internet Phone. If you set them (in particular the Mic volume) to full, the posters here claim that the setting is not persistent across a reboot. I believe that, although the settings are stored in the registry, the script fragment that I posted explains why the settings keep getting wiped out. Do you know of a way to make them stick?
HolmanGT
MagicJack Sensei
Posts: 1127
Joined: Tue Jan 08, 2008 7:13 am
Location: Saint George, UT

Re: Hard to hear me?

Post by HolmanGT »

Stewart wrote:
HolmanGT wrote:If you follow this document the coffee is on me if your problems don't go away. Not a bad guarantee if you like coffee.

How To Configure your MagicJack Audio
Your document shows rather low volume settings for the USB Internet Phone. If you set them (in particular the Mic volume) to full, the posters here claim that the setting is not persistent across a reboot. I believe that, although the settings are stored in the registry, the script fragment that I posted explains why the settings keep getting wiped out. Do you know of a way to make them stick?
I just knew you would be the first one I would hear from. :) Actually if you check the default device settings in the control panel "Sound Settings" I'll bet you find the units that don't hold the volume settings are configured wrong and the default devices are point at TigerJet rather than your SoundBlaster or whatever sound card you have.

My settings are very low but my outgoing and incoming signals are if anything a little too loud, and the settings I use stay put from power off or reboot to the net boot cycle. In fact they never change unless I change them in the MJ softphone. I have mine set as low as I do for two reasons the first I have already mentioned and the second is that occasionally I do get a little echo, but with the volumes set as they are the echo when it does occur are barely noticeable.
- George -

HolmanGT - St. George, UT MJ-Area/Prefix 435-275
ooma-Area/Prefix 435-579
Baja Broadband, up-1mb dn-10mb, on days with a good tail wind.
MJ on HP T5730 2GBF/2GBR Thin Client XPe SP2 Router Dlink Dir-655
Stewart
Dan Should Pay Me
Posts: 663
Joined: Tue Nov 13, 2007 2:58 pm

Post by Stewart »

HolmanGT, would you be willing to do a test where you set the Mic volume to full, reboot, note the setting that appears, then restore it to your usual level? If that works (volume remains full or at least high) then there may be a solution for those that need a high setting.
HolmanGT
MagicJack Sensei
Posts: 1127
Joined: Tue Jan 08, 2008 7:13 am
Location: Saint George, UT

Post by HolmanGT »

Stewart,

Doing it now give me about 10 minutes.
- George -

HolmanGT - St. George, UT MJ-Area/Prefix 435-275
ooma-Area/Prefix 435-579
Baja Broadband, up-1mb dn-10mb, on days with a good tail wind.
MJ on HP T5730 2GBF/2GBR Thin Client XPe SP2 Router Dlink Dir-655
HolmanGT
MagicJack Sensei
Posts: 1127
Joined: Tue Jan 08, 2008 7:13 am
Location: Saint George, UT

Post by HolmanGT »

Stewart,

OK it does not stay at full during a reboot or restart. If I set it to full when I reboot it comes up set at about 70% of full. If I set it to anything from 0 to just shy of 70% is comes up after a reboot just as I left it.

It is like it has some high value limit built in that it picks up during a reboot where it pretty much rebuilds everything and the MAX volume level of 70% seems to be part of its "Normal Startup Parameters" or what MJ thinks is normal. :lol:

OK - I know a rather long ten minutes but I ran it several times with a couple of different twists on my settings just to make sure I understood what it was doing.
- George -

HolmanGT - St. George, UT MJ-Area/Prefix 435-275
ooma-Area/Prefix 435-579
Baja Broadband, up-1mb dn-10mb, on days with a good tail wind.
MJ on HP T5730 2GBF/2GBR Thin Client XPe SP2 Router Dlink Dir-655
Stewart
Dan Should Pay Me
Posts: 663
Joined: Tue Nov 13, 2007 2:58 pm

Post by Stewart »

Thanks for the update. I'll try to come up with a way to bypass the startup limit, but am not too hopeful.
Elemeye
magicJack Apprentice
Posts: 17
Joined: Sun Feb 10, 2008 11:31 am

Re: Hard to hear me?

Post by Elemeye »

HolmanGT wrote:
Stewart wrote:
HolmanGT wrote:If you follow this document the coffee is on me if your problems don't go away. Not a bad guarantee if you like coffee.

How To Configure your MagicJack Audio
Your document shows rather low volume settings for the USB Internet Phone. If you set them (in particular the Mic volume) to full, the posters here claim that the setting is not persistent across a reboot. I believe that, although the settings are stored in the registry, the script fragment that I posted explains why the settings keep getting wiped out. Do you know of a way to make them stick?
I just knew you would be the first one I would hear from. :) Actually if you check the default device settings in the control panel "Sound Settings" I'll bet you find the units that don't hold the volume settings are configured wrong and the default devices are point at TigerJet rather than your SoundBlaster or whatever sound card you have.
.
HolmanGT, I just wanted to comment that I have always had the Default Playback and Recording devices different from the USB Internet Phone.
Also the Vista handles the volume mixer differently then in XP.
I can setup the level of 100% in the Volume Mixer for the Handset (or in the Recording Devices for the Handset under the Levels tab to a 100%).

It is the MJ Softphone application that would only move up to 70%. But I am not concerned about that since the level of the volume is perfect when I would use Softphone with these default settings anyway!
In fact, the voice quality is almost twice better when using the Softphone.
I only wish the telephone call quality would be as good! And the volume is a part of it :)


I also get absolutely no echo and the people I speak to would get no echo with the Sound Level of the Handset being at 100%
May be it is because I have one of the newer models of the MJ with the built-in Echo cancellation hardware?

Of course occasionaly the telephone call quality gets crapy on the connection but it is another story related to MadgicJack trunking issues I guess (something I read about in this forum). I've learned to hangup in case of the poor call connection quality and redial. Usually it gets better connection next time of in the few tries...
Last edited by Elemeye on Sun Apr 27, 2008 9:58 am, edited 2 times in total.
Elemeye
magicJack Apprentice
Posts: 17
Joined: Sun Feb 10, 2008 11:31 am

Thanks!

Post by Elemeye »

Stewart wrote:Thanks for the update. I'll try to come up with a way to bypass the startup limit, but am not too hopeful.
Stewart, I appreciate your active interest and help!
Thank you!
pare
magicJack Apprentice
Posts: 16
Joined: Tue Mar 25, 2008 2:42 am

Re: Hard to hear me?

Post by pare »

HolmanGT wrote:
pare wrote:I have tried 3 different phones and everyone on the other line says they can barely hear me. Has anyone had success with this issue, and if so, what did you do. I turned up the mic volume, and from what I'm being told, by the person on the other line, it has no affect.

pare,

If you follow this document the coffee is on me if your problems don't go away. Not a bad guarantee if you like coffee.

How To Configure your MagicJack Audio
I'm using Windows Vista, so your instructions, as well written as they are, didn't help much. By any chance do you know how to do all that through Vista? I think this is the solution I need, however, I'm not familiar enough with Vista to change mic settings and what not. I have spent the last hour trying to mimic your instructions, so that, it would work with Vista, but to no avail.
Thank you for taking the time to try and help me. I have this only complaint so far with MJ. Unfortunately, it's a big problem for the person on the other line.
HolmanGT
MagicJack Sensei
Posts: 1127
Joined: Tue Jan 08, 2008 7:13 am
Location: Saint George, UT

Post by HolmanGT »

Pare,

Well I knew this would happen. Actually if you would like to call me I believe I can walk you thru the Vista version of my document. Actually everything is the same accept where the default OS sound information lives. It seems to make Vista better they had to rename a bunch of stuff and change how you access it. I will make a quick document that show you where to find the items that I put in the first (XP orientated) document and post it back.

By the way the default sound set up does occasionally get pointed at the wrong sound devices and you will notice it as low or no volume, transmit, receive or both. MJ does this on some installs and it is not consistent. When this happens you will also notice some very strange volume slider behavior. You will move the slider and other thing will change also and I even seem to remember moving the slider only to (in a haunted way) move itself right back.

If you want to get this done real quick or at least check to make sure this is not the source of your problem, like I said call me and we should be able to go thru and verify the correct setup in just a couple of minutes. I will PM you my MJ and Cell number, then you make the call how you would like to handle this. I have noting better to do than dink with computers but I realize other people really have a life outside of computers and MagicJacks.
- George -

HolmanGT - St. George, UT MJ-Area/Prefix 435-275
ooma-Area/Prefix 435-579
Baja Broadband, up-1mb dn-10mb, on days with a good tail wind.
MJ on HP T5730 2GBF/2GBR Thin Client XPe SP2 Router Dlink Dir-655
HolmanGT
MagicJack Sensei
Posts: 1127
Joined: Tue Jan 08, 2008 7:13 am
Location: Saint George, UT

Post by HolmanGT »

Elemeye,

Well if you have everything set as I indicated in the "How to" document and it is still not working I am at the moment lost as to the cause in your case.

It could be damn near anything in your configuration or and we the end users of MJ always leave this one out because we don't want to hear it, but your MJ device could be defective.

PS - I have both the old and the new MJ units so I am familiar with both and in general they bot seem to behave about the same. Now to muddy the water just a little there doe seem to be a third version that was shipped out to folks and it was in the time frame between the Old and the New. I know absolutely nothing about this version only that someone on here told me it existed.

Well if you come up with anything you think I can help you with let me know but at the moment I don't even have a hunch.
- George -

HolmanGT - St. George, UT MJ-Area/Prefix 435-275
ooma-Area/Prefix 435-579
Baja Broadband, up-1mb dn-10mb, on days with a good tail wind.
MJ on HP T5730 2GBF/2GBR Thin Client XPe SP2 Router Dlink Dir-655
Stewart
Dan Should Pay Me
Posts: 663
Joined: Tue Nov 13, 2007 2:58 pm

Post by Stewart »

There is a test program that will test your phone with the MJ hardware; you'll be able to hear the volume and quality.

Go to http://www.tjnet.com/software/ip_phone/hardwaresdk.htm and download the test program.
With MJ plugged in and working, kill the magicjack.exe application via the Task Manager.
Start TigerJet SDK demo.
Press the Audio Test button.
Pick up phone, press Record, talk for 5 seconds.
Press Play, listen to result.
If volume is inadequate, adjust Microphone slider and try again.
If it's not possible to get adequate volume, then either
1. Your MJ hardware is defective, or
2. Your phone is not compatible with MJ; test using another, preferably a corded, line-powered phone, or
3. Your PC is not supplying sufficient power to the USB connector; test using a powered USB hub.

If the test sounds ok, but the MJ app still gives inadequate outbound volume, then you could have a configuration problem, or a conflict with other software.
xman
MagicJack Newbie
Posts: 1
Joined: Tue Mar 25, 2008 10:46 pm

Post by xman »

Hi guys,

My dad and I both have the same issues. We have tried HolmanGT document, but we still have low volume :cry:
When we talked MJ to MJ it sounds great, but when we talk MJ to POTS line the POTS line cannot here the MJ very will (volume really low). I’ll need to try the TigerJack SDK when I get back into town.

Thanks for all the information..
jacking
MagicJack Newbie
Posts: 7
Joined: Mon May 05, 2008 9:05 pm

Post by jacking »

Hi all,

So has anyone made any progress on this issue? I have the same problem. I've been through all the magic incantations from the scripted tech support folks many times, magicfixed, magicbroke, exchanged magicbroken for a new equally problematic magicjack. Tried all suggestions in this thread and several of my own invention involving messing with registry entries and more. Still have the issue. Works fine with a headset, but I really want to be able to use a good old fashioned land-line phone (preferably wireless) so that I don't have to be tied at the hip to the computer and I getting really tired of TALKING VERY LOUDLY to be even faintly heard by the called party.

IMHO, Stewart is on the right track with his script snippets as I can verify from the registry entries that the volumes do get reset to a lower level, no matter how high you can trick them into being set through other means. Has anyone managed to modify these scripts to bypass this? (I tried Stewart's suggestion for the API test program and the volume played back from it is quite low when set to the maximum Magicjack fixed volume).

On another front, has anyone managed to make it past the "liveperson" support drones and actually had an issue escalated to the development team? If so, I would like to know (as I'm sure others of you are) how you managed to pull off that feat. The "livepeople", although for the most part polite don't know how to do anything that you can't already read from the FAQ's and don't seem to have the phrase "I'll pass that on to our development" team anywhere in the scripts that I've been read.
HolmanGT
MagicJack Sensei
Posts: 1127
Joined: Tue Jan 08, 2008 7:13 am
Location: Saint George, UT

Post by HolmanGT »

jacking,

If you feel like it PM me your MJ number and I will call you. I have never had this problem with any of the machines I have set up for MJ and unless something is wrong with your audio in the control panel (all items under sound must be set to default to your sound card not anything that is MagicJack or Tigerjet).

Any way if your up to it PM me me the info and a real first name an I will call you. Mostly at the moment to see what the problems sounds like.

Also what OS are you using if you have messenger we could even go to Remote DeskTop Whatever it takes.
- George -

HolmanGT - St. George, UT MJ-Area/Prefix 435-275
ooma-Area/Prefix 435-579
Baja Broadband, up-1mb dn-10mb, on days with a good tail wind.
MJ on HP T5730 2GBF/2GBR Thin Client XPe SP2 Router Dlink Dir-655
TMikk
magicJack Apprentice
Posts: 11
Joined: Wed May 14, 2008 7:42 pm

Post by TMikk »

I have to jump in here. Just to clarify... at least for an XP SP2 box, changing the audio level settings under the default (sound card) settings have no impact whatsoever on majicjack or tigerjet USB internet phone drivers. To raise or lower the mic audio levels, you MUST select the magicjack or tigerjet driver, and adjust mic volumes accordingly. That is where everyone is having the problem. the tigerjet USB internet phone driver is being automatically reset to a 70% cap whenever magicjack is loaded.

The tigerjet SDK demo that Stewart mentioned DOES infact allow you to set your microphone to the full 100% setting, and allows you to test it through your phone handset, which DOES infact sound fantastic. The problem here is that once magicjack is restarted, it resets the mic levels back down to a 70% cap. This is pretty obvious when you keep the tigerjet SDK demo open, set your mic level to 100%, then watch it drop to 70% when magicjack loads.

I don't recall the person that keeps telling everyone to NOT use the tigerjet/magicjack audio setting to adjust your mic levels, but that is incorrect. Because it's been stated so often, I just had to put in a word for the 'other team'. ;-)

The only fix I can fathom is a script or hack that will bypass the MJ default cap. Ideally, MJ would become aware of the problem and release an update removing the cap. As most have noted, getting past 1st, 2nd, & 3rd tier support reps to actually speak with a developer is just as perplexing as trying to come up with a bypass script or MJ.exe hack.
HolmanGT
MagicJack Sensei
Posts: 1127
Joined: Tue Jan 08, 2008 7:13 am
Location: Saint George, UT

Post by HolmanGT »

TMikk wrote:I have to jump in here. Just to clarify... at least for an XP SP2 box, changing the audio level settings under the default (sound card) settings have no impact whatsoever on majicjack or tigerjet USB internet phone drivers. To raise or lower the mic audio levels, you MUST select the magicjack or tigerjet driver, and adjust mic volumes accordingly. That is where everyone is having the problem. the tigerjet USB internet phone driver is being automatically reset to a 70% cap whenever magicjack is loaded.

The tigerjet SDK demo that Stewart mentioned DOES infact allow you to set your microphone to the full 100% setting, and allows you to test it through your phone handset, which DOES infact sound fantastic. The problem here is that once magicjack is restarted, it resets the mic levels back down to a 70% cap. This is pretty obvious when you keep the tigerjet SDK demo open, set your mic level to 100%, then watch it drop to 70% when magicjack loads.

I don't recall the person that keeps telling everyone to NOT use the tigerjet/magicjack audio setting to adjust your mic levels, but that is incorrect. Because it's been stated so often, I just had to put in a word for the 'other team'. ;-)



The only fix I can fathom is a script or hack that will bypass the MJ default cap. Ideally, MJ would become aware of the problem and release an update removing the cap. As most have noted, getting past 1st, 2nd, & 3rd tier support reps to actually speak with a developer is just as perplexing as trying to come up with a bypass script or MJ.exe hack.
[hr]

Actually TMikk, does recall or thinks he does because he just sent me a PM telling me to stop telling everyone whatever it is he thinks I am tell them about setting the audio levels.

I am going to say this one more time for TMiKK's benefit.

In the control panel under "Sound and Audio Devices Properties"

1. You want the default device to be you Sound Card, NOT "USB Internet Phone by Tigerjet" (or anything else) Under the Audio and Voice tab. Selecting anything else as your default device will cause you problems. MJ knows how to bring up the "USB Internet Phone by TirgerJet" when it needs it.

2. Selecting the "USB Internet Phone by TirgerJet" in the audio or voice tab and changing the volume works just fine, but why go to all that trouble when it is the same volume control that is in the Softphone. Don't believe me open them both at the same time, adjust either one and watch the other follow automatically. Plus if you go into the sound device select "USB Internet Phone by TirgerJet" to adjust the volume and forget to reset it back to your sound card for the DEFAULT device you are going to have additional strange effects down the road that may not be so simple to resolve.

PS -

TMikk, Please don't PM me with nonsense like this if I have misstated something in a post please point it out in the post so that everyone may benefit by your wisdom. I have far better things to do than chase some issue like this especially when you don't know what the hell your are doing or talking about. MAD YOU BET YOUR SWEAT ARSE. I just love some Johny come lately PMing me and telling me what I can and can't say in my posts.
- George -

HolmanGT - St. George, UT MJ-Area/Prefix 435-275
ooma-Area/Prefix 435-579
Baja Broadband, up-1mb dn-10mb, on days with a good tail wind.
MJ on HP T5730 2GBF/2GBR Thin Client XPe SP2 Router Dlink Dir-655
HendersonMike
Dan isn't smart enough to hire me
Posts: 274
Joined: Wed Apr 09, 2008 9:36 pm
Location: Henderson, Nevada state, usA

Post by HendersonMike »

Image
"I just love some Johny come lately PMing me and telling me what I can and can't say in my posts."
Image
Maintenance of YOUR machine IS everything
MY Newer Newest Setup
Alternative MJ Forum
HolmanGT
MagicJack Sensei
Posts: 1127
Joined: Tue Jan 08, 2008 7:13 am
Location: Saint George, UT

Post by HolmanGT »

HendersonMike wrote:Image
"I just love some Johny come lately PMing me and telling me what I can and can't say in my posts."
Image

HendersonMike,

I don't know what you are trying to tell me or everyone for that matter and actually I am afraid to ask. :roll:

But I would love to know where and how you come up with all the fancy graphics. I would especially love to know how you did the auto-scrolling text in one of your other post.

You must stay up late think, engineering and creating some of this eye-candy.

Salute!
- George -

HolmanGT - St. George, UT MJ-Area/Prefix 435-275
ooma-Area/Prefix 435-579
Baja Broadband, up-1mb dn-10mb, on days with a good tail wind.
MJ on HP T5730 2GBF/2GBR Thin Client XPe SP2 Router Dlink Dir-655
HendersonMike
Dan isn't smart enough to hire me
Posts: 274
Joined: Wed Apr 09, 2008 9:36 pm
Location: Henderson, Nevada state, usA

Post by HendersonMike »

As to the scrolling text, [marq=down]that's built in[/marq]
[marq=right]right here[/marq]

[marq=left]right under the font color selector[/marq]

[spoil]As far as the emoticons... I just open up a browser and type in animated whatever I'm looking for in google search and then go to images and see if there is something I like. Right click on it then save image location - come here and put it in.
[/spoil]

[spoil]It's not rocket science ya know[/spoil]

[spoil]Image[/spoil]
Maintenance of YOUR machine IS everything
MY Newer Newest Setup
Alternative MJ Forum
HolmanGT
MagicJack Sensei
Posts: 1127
Joined: Tue Jan 08, 2008 7:13 am
Location: Saint George, UT

Post by HolmanGT »

Hey mike I will finish reading your post right after I go pick up some sea-sick pills. :lol:


Thanks for the demonstration - I think.
- George -

HolmanGT - St. George, UT MJ-Area/Prefix 435-275
ooma-Area/Prefix 435-579
Baja Broadband, up-1mb dn-10mb, on days with a good tail wind.
MJ on HP T5730 2GBF/2GBR Thin Client XPe SP2 Router Dlink Dir-655
TMikk
magicJack Apprentice
Posts: 11
Joined: Wed May 14, 2008 7:42 pm

Post by TMikk »

HolmanGT I'm not going to get into a flame war with you. Your giving instructions for audio adjustments for headset and microphone use only, and telling people with telephone volume issues NOT to use the USB Internet Phone driver.

Opening audio control and MJ softphone "volume/headset control", selecting the telephone option, then adjusting volume levels of your default audio controller does ABSOLUTELY nothing. However, if you select the HEADSET option in the MJ audio volume control, then YES, it does, and the sliders move accordingly.

If you are using a telephone with MJ, and you wish to adjust the audio levels of your telephone, then you can ONLY do that from either the MJ "volume/headset control" menu item (with the telephone option selected), or, by adjusting the "USB Internet Phone by Tigerjet" (or similar) audio driver. NOT the sound card audio driver.

The drivers are completely unrelated and use separate audio channels. Hence, different drivers.

NOTE: It is not necessary to "Save" or "Apply" audio adjustments made to the USB Internet Phone driver via audio control. When audio control is closed, MJ will retain the changes. Clicking on "save" or "apply" before exiting, or before reselecting your sound card driver in the drop down menu, WILL set your USB driver as the default audio device and may lead to problems with other applications. Best option... Stay away from the audio device controller when making sound level adjustments in MJ.

Recap....
1. Using headset and microphone with MJ. Adjust audio levels via the control panel using your default sound card driver, or, MJ softphone using the "volume/headset control" menu item WITH the "headset/other" option selected.

2. Using a telephone with MJ. Adjust audio levels via the control panel using the MJ or USB Internet Phone driver, or, MJ softphone using the "volume/headset control" menu item WITH the "telephone" option selected.

Anyone else feel free to back me up here. ;-)
HolmanGT
MagicJack Sensei
Posts: 1127
Joined: Tue Jan 08, 2008 7:13 am
Location: Saint George, UT

Post by HolmanGT »

TMikk,

If you didn't want a war you should be more careful about telling people what they can and can't say. "Not very American"

If you get an backer let me know.

Also do you really think that MagicJack would put out a unit that is Plug-n-Play that need to be tuned with all the complexity that your are suggesting. You have to be kidding and MagicJack would have sold about a total of 20 units before the person that only know how to plug things into their USB ports would have sent all of them back.

You live in some Techno-Dreamworld.

And this battle will continue until the Administrator shuts us down or you stop posting dribble.

All one needs to set there volumes correctly it the Softphone, I do believe that is why they put those controls on it in the first place. If yours doesn't work as advertised tough, 350,000 others do.
- George -

HolmanGT - St. George, UT MJ-Area/Prefix 435-275
ooma-Area/Prefix 435-579
Baja Broadband, up-1mb dn-10mb, on days with a good tail wind.
MJ on HP T5730 2GBF/2GBR Thin Client XPe SP2 Router Dlink Dir-655
Stewart
Dan Should Pay Me
Posts: 663
Joined: Tue Nov 13, 2007 2:58 pm

Post by Stewart »

Why don't you guys stop quibbling? In a way, you are both right. If you are using MJ with a telephone, then if you want to set volume from Control Panel, you must select the USB Internet Phone by TigerJet. Likewise, if you are using a headset, you must select your sound card, Bluetooth audio, etc. It is also true that you can make the same adjustments from the softphone, which automatically selects the appropriate device for adjustment.

However, this all misses the real point of this thread, which is that thousands of users have inadequate outbound volume on their MJ when using a telephone. This is especially true with the latest MJ hardware, and with certain cordless phones. The problem is compounded by two problems in the MJ software. First, there is a mapping between the softphone sliders and the underlying hardware volume levels that limits the hardware setting to between 30 and 70 percent. This limit is enforced even if you try to set volume (for the USB Internet Phone) from Control Panel, if MJ is running. To add insult to injury, whenever the softphone is restarted, e.g. as a result of a reboot, it arbitrarily sets the sliders for the telephone back to about 65%, if they were previously set higher. That limits the actual hardware setting to about 55%, until the user manually turns the volume back up.

Now, the funny mapping and the startup limit are controlled by scripts in the softphone, which I have patched to correct both undesired behaviors. Unfortunately, there is a non-technical problem preventing me from releasing this simple patch: the scripts are encrypted. For obvious reasons, I don't want to release details about the encryption scheme, so the only way to distribute a patch would be to post a modified complete script (re-encrypted, of course). Now, although this script is only about 0.25% of the complete magicjack.exe file, I am concerned that someone at YMAX might object to my distributing material that is covered by their copyright. So, I have written to Dan asking for permission, offering him the options of pre-reviewing the patch, taking the source and incorporating it in an official release, etc. He has not yet replied; I'll keep you posted on any developments.
HolmanGT
MagicJack Sensei
Posts: 1127
Joined: Tue Jan 08, 2008 7:13 am
Location: Saint George, UT

Post by HolmanGT »

Stewart,

Yes I am aware that are argument was essentially where to make the volume settings at. Sorry for letting it get this out of hand but I took great offense at someone telling me (other than the boss, you) telling me what I should and shouldn't say.

Now back to to problem. I don't remember this problem from pre March 8th. But since then it is all over the place. At first I thought is was the way people were setting up their units, but after seen my suggestions fail a couple of times I had really pretty much put this issue to bed on my end. My approach did nothing nor did any other that I know off.

Then I started having nightmares about it being a quirk between certain system hardware setups and the new MJ hardware. Which is a place I didn't want to go, you have the keys to treasure chest and can get in and do things that mere mortals will never have access to. So until MJ came out with a fix I was pretty much thru with this particular issue until someone kicked me out of the wrong side of the bed.

Issue again - Stewart, I know that most people with the problem don't care how MJ gets it fixed whether it is your patch or a correction of the source cause. BUT is there a possibility that MJ or you can fix the Cause?

All of my units and the ones I have setup for other people have left out of hear with the telephone volumes set to about 25% speaker and microphone and on occasions I still have to turn down the Handset volume. I don't use the headset/microphone combination so I just always set those to zero and zero. So from what you are saying am I right in that the problem is with the new MJ units and a given systems hardware and software configuration. And as long as I don't leave the world of HP Compaq Thin Clients and my personal computers that I have already used MJ on I will never see the problem but step outside my secure little world and I am liable to walk right into this "Low Volume" ambush? Yuk!
- George -

HolmanGT - St. George, UT MJ-Area/Prefix 435-275
ooma-Area/Prefix 435-579
Baja Broadband, up-1mb dn-10mb, on days with a good tail wind.
MJ on HP T5730 2GBF/2GBR Thin Client XPe SP2 Router Dlink Dir-655
User avatar
teyong
MagicJack Contributor
Posts: 51
Joined: Wed May 14, 2008 10:00 am
Location: Savannah, GA. (pooler)

What I did

Post by teyong »

1) purchased a uniden phone with a mic volume control - helped some
2) went to control panel:
Sounds and Audio Devices:
Voice:
Voice Recording:
Selected "USB internet phone by TigerJet"
adjusted the volume control


This seems to have worked the best for me.

David
DAVID
HolmanGT
MagicJack Sensei
Posts: 1127
Joined: Tue Jan 08, 2008 7:13 am
Location: Saint George, UT

Post by HolmanGT »

Dave,

Does the computer volume setting hold thru a reboot for you?

And what kind of phone did you find that had a microphone volume controls on it. They have to be scares as hens teeth.

PS - Do you have a link to this phone, I have looked for such in the past withe absolutely no luck.
- George -

HolmanGT - St. George, UT MJ-Area/Prefix 435-275
ooma-Area/Prefix 435-579
Baja Broadband, up-1mb dn-10mb, on days with a good tail wind.
MJ on HP T5730 2GBF/2GBR Thin Client XPe SP2 Router Dlink Dir-655
User avatar
teyong
MagicJack Contributor
Posts: 51
Joined: Wed May 14, 2008 10:00 am
Location: Savannah, GA. (pooler)

Post by teyong »

HolmanGT wrote:Dave,

Does the computer volume setting hold thru a reboot for you?

And what kind of phone did you find that had a microphone volume controls on it. They have to be scares as hens teeth.

PS - Do you have a link to this phone, I have looked for such in the past withe absolutely no luck.
Yes it did. However the magicjack failed usb did not find it. so I hooked up the short usb cable from MJ and bingo I'm on. Both receive and talk are clear and loud.

www.uniden.com

tru9280 series

hopes this helps.
DAVID
HolmanGT
MagicJack Sensei
Posts: 1127
Joined: Tue Jan 08, 2008 7:13 am
Location: Saint George, UT

Post by HolmanGT »

teyong wrote:
HolmanGT wrote:Dave,

Does the computer volume setting hold thru a reboot for you?

And what kind of phone did you find that had a microphone volume controls on it. They have to be scares as hens teeth.

PS - Do you have a link to this phone, I have looked for such in the past withe absolutely no luck.
Yes it did. However the magicjack failed usb did not find it. so I hooked up the short usb cable from MJ and bingo I'm on. Both receive and talk are clear and loud.

www.uniden.com

tru9280 series

hopes this helps.
Well I am going to have to find one of these phones in the store, I couldn't find anything about Microphone Volume Control, but most of these manuals are pretty lean.

I am very glad that for your sake the setting held, but this thing about the short cable I have heard you story several time but in both flavors. One say I remove it and boom, the next guy says I added it and boom it worked - "Go-Figure".

I would like to ask one more question if you don't mind. If you double click the speaker icon in the system tray, then select option in the volume control window, then select advanced, then select properties and Recording and scroll down and make sure the microphone is checked, then click OK and the next window that pops up should have a slider for the microphone. On the window will be the Microphone volume slider, set it all the way to the top if it not already and then there should be a mute (unchecked) and an advanced button. Click on the advance button and you should see an option to turn on "Microphone Boost" check it if is not already.

Then go back and she how your MJ far-end volume is. The microphone boost can make a whole heck of a difference int microphone sensitivity. I set all min that way and I am just trying to figure out what is different between the folks that have far-end low volume and they way I set up my units.

There just has to be a simple solution to this problem and it could be possible that not having microphone "Boost" turned on the the culprit.

Dave - I just don't want to believe that MJ has released some units that are system dependent. That is a very ugly trap and even the Great and Mighty M$ has been bit by that one. I am just hoping desperately that is not the case here.

I apologize Dave, it sound like a lot of work I am asking you to do but the truth is it will take long to read my not so crystal clear instruction than to actually do it. :oops:

Anyway if you would try that and let me know what happens I will be eternally grateful - well OK I'll be grateful for at least and hour - promise.
- George -

HolmanGT - St. George, UT MJ-Area/Prefix 435-275
ooma-Area/Prefix 435-579
Baja Broadband, up-1mb dn-10mb, on days with a good tail wind.
MJ on HP T5730 2GBF/2GBR Thin Client XPe SP2 Router Dlink Dir-655
Stewart
Dan Should Pay Me
Posts: 663
Joined: Tue Nov 13, 2007 2:58 pm

Post by Stewart »

HolmanGT wrote:If you double click the speaker icon in the system tray, then select option in the volume control window, then select advanced, then select properties and Recording and scroll down and make sure the microphone is checked, then click OK and the next window that pops up should have a slider for the microphone.
On the Properties screen, in addition to selecting Playback or Recording, there is a Mixer device field where you choose the device you are setting the volume for, either USB Internet Phone, your sound card, or something else. On all my systems, if I select USB Internet Phone (and Recording) before clicking OK, there is no Boost option. If I select the sound card, the Boost option appears, but it only affects use with a computer headset, as one would expect. I just confirmed (on one system) that setting Boost for the sound card does not affect outbound volume when using a telephone connected to MJ.

Which device are you setting Boost for? If you are on a call, does changing Boost take effect in real time? If not, what is needed (new call, reboot, etc.)?
HolmanGT
MagicJack Sensei
Posts: 1127
Joined: Tue Jan 08, 2008 7:13 am
Location: Saint George, UT

Post by HolmanGT »

Stewart,

No you are 100% correct I only have boost for the sound card also (of course) but I had no one at this time of night to test with. Like I said I was just shooting in the dark hoping that the boost was used across the board but now that you have tested it that is obviously not going to solve anything.

The Mic Boost is usually off by default and I just have a knee-jerk habit of always turning it on and was hoping that as remote a chance as it may be that M$ used that across the board even though it does not show up in any of the MJ or YMax stuff.

Appreciate you testing it - now all you have to do is explain how you test stuff like that by yourself in the middle of the night. :lol:

Normally I conscript my daughter over in CA to assist me. She likes to try an out do her Pap by learning as much computer stuff as she can, the horrible part is she has managed to walk right by me when it come to dinking with new computer toys. i.e. I sent her a MagicJack and a thing client then sat back waiting for the help call that I never got. The call I did get was from a working thin client and MJ. Their is just no glory left for old hackers anymore. :(
- George -

HolmanGT - St. George, UT MJ-Area/Prefix 435-275
ooma-Area/Prefix 435-579
Baja Broadband, up-1mb dn-10mb, on days with a good tail wind.
MJ on HP T5730 2GBF/2GBR Thin Client XPe SP2 Router Dlink Dir-655
Stewart
Dan Should Pay Me
Posts: 663
Joined: Tue Nov 13, 2007 2:58 pm

Post by Stewart »

HolmanGT wrote:Appreciate you testing it - now all you have to do is explain how you test stuff like that by yourself in the middle of the night.
Well, it's 11:45 AM in Paris as I write this, not exactly the middle of the night. Although most of the people I know are in the US, a few friends are in Europe and in the Far East, so there is usually someone to talk to 24/7. For a quick solo test, I call 909-390-0003; everything you say is echoed back. Also, I have a Polycom phone here; calling it from an analog phone connected to MJ (one MJ account to another) gives a fairly good test. Other methods: Call a voice mail system that has an option to review your message. Or, leave yourself a voicemail and open the resulting email attachment with an audio editor. For a more reliable quantitative result, capture the outbound audio packets with Wireshark, save the stream as a .au file, open in an audio editor.
HolmanGT
MagicJack Sensei
Posts: 1127
Joined: Tue Jan 08, 2008 7:13 am
Location: Saint George, UT

Post by HolmanGT »

Stewart,

You can't be French, are you? Your English is perfect. Actually it kind of pisses me off when I chat with you because I have to run my spell checker and grammar check a couple of times just to make sure my replies are as close to the clarity of your posts. Any way you have to be an American implant in France or the French have much better schools than the U.S.A. :lol:

Thank you for the 909 number and the other tips, well all I can say is Duh! should have thought of that my self.


Oh - not to harp on it but on the low volume issue is MJ going to try to fix it at the source or just patch around it. I would sure hate to supply someone with a thin client and have them mad as a wet hen when they stick their MJ in and no one can hear them. I may end up eating a lot of HP Compaq 57xx(s) and have a lot of people very upset with me. Anything you can do to keep us abreast of this issue without violating YMax protocol and confidentiality would be much appreciated.

Regards,

PS - you don't have to answer and you can pretend like I never asked this but are you a YMAX or MagicJack Engineer, I had noticed in a few of your earlier post that you had more MJ knowledge than the average bear. Like I said just ignore this little blurb if I have gone "A [s]bridge[/s] question too far".
- George -

HolmanGT - St. George, UT MJ-Area/Prefix 435-275
ooma-Area/Prefix 435-579
Baja Broadband, up-1mb dn-10mb, on days with a good tail wind.
MJ on HP T5730 2GBF/2GBR Thin Client XPe SP2 Router Dlink Dir-655
Stewart
Dan Should Pay Me
Posts: 663
Joined: Tue Nov 13, 2007 2:58 pm

Post by Stewart »

To understand the outbound volume problem, please bear with me through a short history lesson.

In 1937, Western Electric introduced the 302 set.
Image
This is the phone that we had when I was a kid. It had a carbon transmitter and other electrical/magnetic/mechanical components. There was nothing electronic about it. It worked fine for us in the Bronx, but if you were more than about 2 miles from the Central Office, the volume was inadequate, especially outbound. The cause was a double whammy. When the loop was long, its resistance caused the phone to receive less power, so the transmitter generated a smaller signal. The line resistance then attenuated the result, so it arrived at the CO even weaker.

In 1949, production of the 500 set started. This model and its 2500 Touch-Tone successor were Bell System standards for 45 years.
Image
The 500 set featured a more efficient transmitter. It also had a shorter handset, so that when the user held it to his ear, the mic was closer to his mouth. This resulted in good performance on long loops, but would be too loud if you were close to the CO. This was solved by including some varistors (devices whose resistance varies with applied voltage) in the control circuit. If your loop was short, the increased current would cause the varistors to absorb the excess speech energy, so the volume would be the same for everyone. The 500 set was designed to perfom well on loops up to eight miles. However, the volume was sometimes still low: The Bell System had hired celebrity designer Henry Dreyfuss to develop the look and feel for the set (hey, when you're a monopoly, you can afford the best). Dreyfuss made the back of the handset flat, so that you could rest it on your shoulder, leaving your hands free. Though hailed as a great improvement, some who used the phone in this manner placed the mic below their chin, resulting in inadequate outbound volume.

The early 90's saw a huge increase in the number of fixed lines. Some of my friends had four lines: a main line, kids' line, fax line, and a line for dialing up to the Internet. Copper was getting expensive, so the phone companies built many smaller COs and placed them closer to their customers. This reduced the number of long loops.

In the late 90's, broadband became popular. DSL won't work on loops longer than 18,000 feet, and won't perform at maximum speed on loops more than two miles long. The phone companies responded by building Remote Terminals (essentially micro COs) in the neighborhoods. As a result, long loops became quite rare.

The early 2000's saw tremendous competition in the cordless phone market, with manufacturers offering longer range, higher frequencies, digital transmission, and of course, low prices. To save a few bucks, some makers decided to eliminate the automatic loop length compensation, simply setting the mic gain to be suitable for loops less than two miles.

2006 saw the introduction of the magicJack. Its outbound gain is intentionally set quite low; this reduces any echo that the remote party might hear. (The latest model appears to have even lower gain. Why, I don't know.) The magicJack doesn't need much gain. Why? As you know, the USB cannot supply much current. The MJ provides a loop current of only about 20 milliamperes. This is approximately the current that you get from a POTS line if you are eight miles from the CO. So, your 2500 set will transmit at its maximum level. But since the actual loop is very short (typically just a few feet from phone to Jack), all that signal reaches the Jack, and your remote party hears you well.

Unless, you happen to have one of the new phones that doesn't have automatic loop compensation, and also doesn't have a mic volume control. Then, you have a major shortfall, and if you put the mic under your chin, it's even worse.

The fix should be simple -- just turn up the volume in the software. Unfortunately, as has been discussed here ad nauseam, MJ made some design decisions preventing that. There is a simple solution; I'm just waiting to get approval from MJ to release it.

Thanks for taking the time to read this long explanation.
FreeRange
MagicJack Newbie
Posts: 8
Joined: Sun May 04, 2008 2:41 pm

Your solution

Post by FreeRange »

Stewart,

Is your solution something that could be applied to an external device so as not to change MJ settings? If not, I would think it would certainly be an advantage for MJ to re-set their MJ device just for the simple fact that they would probably eliminate about 90% of their returns which are costly to them and the returnees. Don't hold your breath for a MJ answer, however. :(
HolmanGT
MagicJack Sensei
Posts: 1127
Joined: Tue Jan 08, 2008 7:13 am
Location: Saint George, UT

Post by HolmanGT »

FreeRange & Stewart,

Free, I don't know for sure but if Stewart is not a shill for MJ I will eat my MJ USB extender and all. And Stewart I am using the term shill in a flattering sense, If you are not YMAX you damn well should be. The short of it FreeRange IMHO I think Stewart has MagicJack's and YMAX's ear full time. He does occassionally make slips like in his tour down memory lane of telephone (thanks I have not seen those ... well I won't tell you how long :wink: ).
- George -

HolmanGT - St. George, UT MJ-Area/Prefix 435-275
ooma-Area/Prefix 435-579
Baja Broadband, up-1mb dn-10mb, on days with a good tail wind.
MJ on HP T5730 2GBF/2GBR Thin Client XPe SP2 Router Dlink Dir-655
TMikk
magicJack Apprentice
Posts: 11
Joined: Wed May 14, 2008 7:42 pm

Post by TMikk »

Stewart,

If you're in need of any beta testing on varied platforms (CE, XP, Vista, Linux boxes) I'd be happy to help ;-)

As is, I ordered one unit for a trial run, with the intent of purchasing a half dozen more for family and business associates in Japan, but with the low tx volume cap, I already put in for, and received my RMA authorization a couple of days back. I now have 2 weeks to return it for credit. If there's some type of ready fix I would keep it, but as it stands, and seeing that this has been an ongoing, fairly widespread issue, I can't see paying for something that "may" work "sometime" in the distant future.

I don't know if it would lend any sense of urgency for MJ (or… Dan? I take it he is affiliated with MJ in some capacity?), but if so, please feel free to forward the sentiment from an MJ owner.
Cybersys
magicJack Apprentice
Posts: 20
Joined: Sat May 17, 2008 6:54 pm

Post by Cybersys »

Keeping in mind that MagicJack is a beta product, our expectations shouldn't be at their highest level.

The main issues I have are...

1) the microphone (output) volume control is flawed
The script that controls volume is locked at about 60%.
Nothing you do to change settings in the MagicJack control panel, OR in your system's control panel, will increase the output volume to an acceptable level.
A simple fix is to hack the script, however when you receive updates, the script will most likely be overwritten.

2) the volume settings in the MagicJack's control panel are not retained when the system is rebooted.

3) I don't have a clue what MagicFix is supposed to be doing?
http://www.magicjack.com/magicfix/
Mine never gets past: Checking network access to the magicJack servers ...

4) It is impossible to locate the "Customer Care/Live Person"
their web site will just run you in circles!
What good is 24/7 if there's no way for customers to link to it???

5) the outbound volume issue seems to be the most talked about problem in various forums.
However, at the magicjack.com "FAQ's/Knowledgebase" it's not even recorded.

If they can fix the volume issues, we will buy a dozen units for our own inhouse use.
System: XP Pro SP3, Celeron D 3.6GHz, 2GB DDR400
Router: Siemens 5890, SDSL 768Kb/768Kb, static
Phone: Panasonic KX-TG2000B

Domain Names & Web Hosting wholesale priced http://domain-nameit.net
Resellers http://domain-nameit.net/reseller.html
HolmanGT
MagicJack Sensei
Posts: 1127
Joined: Tue Jan 08, 2008 7:13 am
Location: Saint George, UT

Post by HolmanGT »

Cybersys,

That was one of the nicest bashing Jobs I have seen. You will have to reveal your secret to such eloquent composure under stress. If it involves drugs or alcohol PM me, I am definitely interested. :lol:

Seriously, your Item # two caught my eye. Are your referring to the fact that it drops pack to the built in 70% or does it go to zero, what exactly does it do? Mine seems to hold just fine on my Desktop and on my thin clients. I am one of the fortunate ones that has not (knock on wood) experienced the faulty outgoing volume level.

I was just thinking (I know it is just an anomaly) but it sure would be nice if those that have this problem would list the machine, OS and sound system. We might be able to localize it some particular hardware configuration.

I personally have five machines and none demonstrate this problem and they have all been tested with the Old and New versions of MJ (I am assuming there are only two harware versions albeit I have heard there may be a third one that came in limited quantities between the the original and the new). Actually there have been more than five but I am only counting all the the thin clients as one each.

1. Dell XPS-720 Desktop Creative SB X-Fi.
2. Dell 8400 Desktop Creative Audigy 2 ZS
3. Dell 9300 laptop Sigma Tel C-Major Audio (integrated)
4. HP Thin Client T5710 ALi audio (integrated)
5. HP Thin Client T5720 SiS 7012 Audio system (integrated)

Oh - well Stewart will most likely get permission to releace his patch and that will be the end of this nasty little bugger.
- George -

HolmanGT - St. George, UT MJ-Area/Prefix 435-275
ooma-Area/Prefix 435-579
Baja Broadband, up-1mb dn-10mb, on days with a good tail wind.
MJ on HP T5730 2GBF/2GBR Thin Client XPe SP2 Router Dlink Dir-655
AlaninKY
Dan isn't smart enough to hire me
Posts: 270
Joined: Mon Nov 12, 2007 3:59 pm
Location: Louisville, KY USA
Contact:

Post by AlaninKY »

I am also one of the fortunate ones that has not (knock on wood) experienced the faulty outgoing volume level.
Stewart is doing a wonderful job of helping everyone! Dan should hire Stewart. 8)
Post Reply