Same laptop, but...

runwiththefox · Post by **runwiththefox** » Tue Apr 10, 2012 8:14 pm

My problem is two-fold:

So before my laptop's hard drive died, I'd had MagicJack installed on it. I've since put in a new hd & my MagicJack doesn't recognize it.

Also, the original email address I used to register it is now disabled. So now I can't even hit "Forgot my password" to send to the (old) email addy.

What can I do?

runwiththefox · Post by **runwiththefox** » Thu Apr 19, 2012 6:30 pm

Wow. *No* solution to *this* one, huh?

redpepper · Post by **redpepper** » Thu Apr 19, 2012 7:22 pm

You can take your chances and see if MagicJack's customer support team can help you move forward. Based on your problem description and disabled email address, odds of success are however not in your favor.

Another option would be to install the GVJack App and use your MJ dongle with Google Voice's free phone service instead. You can see the for sale section of this forum for more details and you don't have anything to lose by taking a few minutes to try it out.