MagicJack won't run on Macbook Pro running 10.4.11...HELP!

[jayeskreezy]

So I just got a new MagicJack and I inserted it into my computer the way the directions instructed and I get a disk error. IT says this disk error: The disk you inserted was not readable by this computer. THis is an intel based mac. I thought this was supposed to work right out of the box. Please help me with this. I purchased on 4/2/08 and received it on 4/18/08. Pls help!

[Stewart]

Try the MJ on a friend's Windows XP machine. If you don't want to actually install MJ there, hold down shift while inserting the device, or disable autorun by some other means. You should be able to see the CD drive created and an autorun.exe file in it. If the PC shows a similar symptom, contact support and ask for a replacement. If the PC reads the device ok, try it on your MAC on another USB port, or through a powered USB hub. If no luck, see if your MAC will read a USB flash drive ok.

[jayeskreezy]

Hi Dan. Thanks for the input. I was able to install it on a pc, but not on my mac. The autorun file is on there, but the problem is that .exe files only work on pc's and .dmg work on macs to install things. I can't find the .dmg file anywhere-not even MJ's servers. I've used both USB ports on my mac, but I'll try it using a hub to see although I suspect that this version of the MJ simply does not include the .dmg file to auto install it on the computer. I'm not sure why MJ removed it from their servers though. My mac reads flash drives fine as well.

[Stewart]

Did you try the procedure referenced here http://www.phoneservicesupport.com/does ... t1233.html ?

[jayeskreezy]

yes I did. That user had the update file to download. For some reason MJ doesn't have it available on their site if you click all the way through the links.