computer crashes

[Burfoot]

after i dowloaded update mj finally inaitiolized - but as soon as the softphone screen apperars computer restarts itself.. first time i plugged it in comp froze and i ended up restoring comp..it did this again so i formated hd and did fresh install this hasn't helped.any ideas?

os is xp
dsl connection -but using reach dsl (if this makes any difference)

[HolmanGT]

burfoot,

Yes I have an idea but I get tired of writing into thin air so if you are there and want to try something let me know.

There is a USB driver problem with "Some" drivers and if that is what the problem is there is a work-around fix.

[LikeMagic]

after i dowloaded update mj finally inaitiolized - but as soon as the softphone screen apperars computer restarts itself.. first time i plugged it in comp froze and i ended up restoring comp..it did this again so i formated hd and did fresh install this hasn't helped.any ideas?

os is xp
dsl connection -but using reach dsl (if this makes any difference)

Computer crashes are usually caused by one (or more) of the followings:
- Main OS hard drive contains error - need to do "check disk for error"
- memory (RAM) error, bad RAM, bad motherboard that causes memory freeze
- CPU overheat that could also cause crashes
- faulty power supply that could not keep up with current requirement of PC & peripherals
- bad software drivers
- OS that has not received any software updates

I would try to "check disk for error" first.

[Burfoot]

ty for your help
- OS that has not received any software updates-
Just "like magic" when i finely downloaded and installed service pak 3
i had no problems at all