can not receive incoming calls

piotrows5 · Post by **piotrows5** » Wed Apr 23, 2008 5:08 pm

I can not receive incoming calls. It tells the caller that they must dial a 1 for long distance.

HolmanGT · Post by **HolmanGT** » Wed Apr 23, 2008 5:15 pm

And if they dial the "1" does the call go thru?

Just because you have an MJ number within your area code does not mean it is not a toll call and may well need to be prefixed with a "1".

I see a lot of people that post and are upset because they couldn't get a number in their area code, well it has to be in your area code and prefix free calling area also.

Those are not all the correct Telco terms for what I am trying to say but ... true none the less.

piotrows5 · Post by **piotrows5** » Wed Apr 23, 2008 5:28 pm

Thank you for your reply but Im still kinda lost with what you are saying.

I thought the MagicJack allowed you to call and Receive long distant calls for free.(Kinda like a metro number that would allow people to call me for free too) Is that not correct?

HolmanGT · Post by **HolmanGT** » Wed Apr 23, 2008 5:40 pm

piotrows5,

In fact it is not true, at least for incoming. But I have not gone back and looked at their exact wording but I would be will to bet it say "And make all the long distance call you want for free" the catch word here is "Make".

Anyway it is just like any other phone, if someone calls you they have to be dialing from the same Area Code and a prefix that is part of your prefixes free call zone.

I sure wish someone that knew all the correct Telco terminology would jump in here so I don't have to hack this explanation so badly. But I think if you read between my poor choice of words you will get my point.

piotrows5 · Post by **piotrows5** » Wed Apr 23, 2008 6:13 pm

Actually the insert says Free Local and Long Distance Calling----Make and Receive calls anywhere withing the U.S. and Canada and talk for free.

Jacksondale · Post by **Jacksondale** » Wed Apr 23, 2008 6:33 pm

Not really if you go to the Magicjack homepage it says Free Local and Long distance calling. This is outgoing calls for you, they are free (beyond the 20.00 you spend for the year license). If the party calling you has a MJ then that call will be free. MJ to MJ calling is free. If the party calling you doesn't have a long distance plan of some type they will incur long distance charges even if they live next door ( if like me you had to pick an area code somewhere else besides your local calling area) As Holman stated you see lots of post here about area codes but not only do you need an area code in your area but also the prefix (xxx-XXX-xxx) needs to be local. This is Magicjacks one shortcoming (pending area codes and not enough city prefixes). Hopefully Grandcentral will begain excepting people again soon and you can solve that problem by getting a Local Grandcentral number like I and many others here did.

HolmanGT · Post by **HolmanGT** » Wed Apr 23, 2008 6:45 pm

Jacksondale,

Now here is a real kick in the pants for ya. I don't know how I got so lucky (good luck is not my norm) but my MJ number is in my area code and my prefix is a local number for me. "Go-Figure"

But I thought it would be nice to snag a Grand Central number also to do the one number handles all thing but with them the closest I could get was the same area code but a prefix for a town fifty miles away. So I still have and keep hoping they will come up with a prefix in my free zone but so far Nada.

Oh well having the MagicJack number work out is a pretty good deal. Who would of thought that they would have the area I live in in there list down to a local prefix. I mean Saint George, UT is not exactly another Salt Lake City.

piotrows5 · Post by **piotrows5** » Wed Apr 23, 2008 6:46 pm

What is a Local GrandCentral Number and how does it work with MJ?

HolmanGT · Post by **HolmanGT** » Wed Apr 23, 2008 6:59 pm

piotrows5,

Grand Central is at the moment a free forwarding service (actually much more). But if you can get a local GC number then you have people call your GC number and it can be set to forward the call to your MJ number for free.

So rather than give out your MJ number you give people your GC number. They get to call you for free and you recieve it on your MJ.

saxman · Post by **saxman** » Wed Apr 23, 2008 6:59 pm

Grand Central is Google phone switching service that allows you to have all your numbers if you have more then one, ring just one number. When I first got MJ they had no local prefix for me. I got GC, it's free, and chose a local number. I gave people my new GC number and GC would then ring my MJ number. This means that local calls for local people are free. Prior to that the local callers were calling the MJ number which was a toll number. Now, they came up with new prefix's and I cancelled the GC number and gave out the new MJ number. I really hope this is the last number for awhile!

piotrows5 · Post by **piotrows5** » Wed Apr 23, 2008 7:23 pm

is it free for out of state callers to call me with this GC number, or are they going to be charged a long distance call?

saxman · Post by **saxman** » Wed Apr 23, 2008 7:39 pm

OK-Here's the deal-with GC--You pick a number-any number, anywhere. If you want a local number, fine. Now give GC your out of area number.If your local friends call you within your local area code and prefix then it's free. Outside the area is not-It's just like any other phone-It's always free for you to call anywhere with MJ but not with the GC number.The only time it is free for people to call you from outside your calling area is if they too have MJ -What GC does is give you a temporary local number to use and give out until MJ gets a local prefix for you. So, go to the GC site and see if they have openings. I got a number right away but I don't know now. Pick a local prefix and number and then give them your other numbers including the MJ number. Now, give out the GC number to people. When someone calls you the MJ number will ring or any other number you gave them and nobody calling locally will pay. But yes, all long distance callers will still pay. Thats when you tell them to get MJ so that don't happen anymore.

Then you come back here and complain about the echos and delays and we have answers for that too-sometimes.Bottom line-MJ is still a work in progress and if you want a perfect sounding phone don't get it. If you can put up with some ongoing problems from time to time then it's a great deal. It sounds better then cell phones but not as clear as a land line. But for me it's a great deal. If I made alot of calls, which I don't, then I would have a second phone line.

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can not receive incoming calls

can not receive incoming calls

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