Stuck in Call Forwarding?

Support specifically for MagicJack Plus issues

Moderators: Bill Smith, Pilot

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Jaysch
MagicJack Newbie
Posts: 1
Joined: Sun Jan 06, 2013 9:42 am

Stuck in Call Forwarding?

Post by Jaysch »

Not only did MJ disable the Call Forwarding service, but when my number is called, voicemail picks up and I can't answer my phone! What gives? Who's running this company now? Support is closed and there doesn't seem to be any support. :cry:
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tefin13am
magicJack Apprentice
Posts: 14
Joined: Tue Feb 23, 2010 4:25 am

Re: Stuck in Call Forwarding?

Post by tefin13am »

Jaysch wrote:Not only did MJ disable the Call Forwarding service, but when my number is called, voicemail picks up and I can't answer my phone! What gives? Who's running this company now? Support is closed and there doesn't seem to be any support. :cry:
support is available through www.magicJack.com/techchat
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SteveHC
Dan isn't smart enough to hire me
Posts: 498
Joined: Mon Dec 26, 2011 2:10 am
Location: Southwest Florida

Post by SteveHC »

Go into your online account and reset your voicemail settings to what they should/need to be. Be sure to set the vm delay to at least 25 seconds.
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