Problem with Voice Mail

magicJack Tips and Tricks

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grampyg
MagicJack Newbie
Posts: 2
Joined: Wed Feb 06, 2013 11:17 am

Problem with Voice Mail

Post by grampyg »

I just purchased a MJ and tried to use Voice Mail by following the instructions on the printout. When I tried to retrieve a message from another phone, I kept getting "incorrect password". I hadn't even been able to figure how to get in and change the default password so was still trying to use the default.

How do I change/fix this?
SteveHC
Dan isn't smart enough to hire me
Posts: 498
Joined: Mon Dec 26, 2011 2:10 am
Location: Southwest Florida

Post by SteveHC »

Given that your issue relates to account security and voicemail passwords you should really go online and log into your MJ account, start a "live help chat," and ask MJ staff for assistance with this particular issue rather than asking for it here in a public forum. They will be able to help you with this matter VERY rapidly... and very privately.
grampyg
MagicJack Newbie
Posts: 2
Joined: Wed Feb 06, 2013 11:17 am

Post by grampyg »

Thanks Steve HC. I chatted with Paul on-line and got the problem resolved.
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