Incoming call - no ring , no vm

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mansmurf
magicJack Apprentice
Posts: 11
Joined: Mon Dec 10, 2007 11:33 am

Incoming call - no ring , no vm

Post by mansmurf »

Hi,

When anyone calls my MJ number, they get a busy tone (no VM either). On my side, i hear no ring, just 1 click. If i pick up at the sound of the click then the call is good but if i m late then the call gets disconnected.

Did anyone have this issue?
Poo619
MagicJack Expert
Posts: 96
Joined: Tue Nov 20, 2007 9:27 am

Post by Poo619 »

sounds like the phone you have hooked up to it is using too much juice when it tries to ring. try another phone or unhook it from your entire house lines and give it another shot. might also try a powered USB hub if all else fails
mansmurf
magicJack Apprentice
Posts: 11
Joined: Mon Dec 10, 2007 11:33 am

Post by mansmurf »

ok...

I vl try a different phone.

powered usb?
Poo619
MagicJack Expert
Posts: 96
Joined: Tue Nov 20, 2007 9:27 am

Post by Poo619 »

Somethins similar to this Just make sure is says power supply included orits called a powered Hub. This may give the jack the added juice its looking for if this is indeed the problem
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