Has Anyone Ever Received An Email Response ...
Moderators: Bill Smith, Pilot
-
Bill Smith
- Dan isn't smart enough to hire me
- Posts: 221
- Joined: Sun Aug 23, 2009 9:57 am
Has Anyone Ever Received An Email Response ...
from MJ? If so, what was the problem and did the response fix it?
As far as I know, you have to use chat support.
I've never gotten a single email from magicJack except confirmation of billing and voice mail messages.
I've never gotten a single email from magicJack except confirmation of billing and voice mail messages.
MJCheck - http://mjcheck.low.li
-
waynestilling
- magicJack Apprentice
- Posts: 10
- Joined: Fri Dec 20, 2013 11:01 pm
- Location: white rock bc
I was waiting for a promised email to fix my problem
http://www.phoneservicesupport.com/no-r ... 13201.html
.48 hrs has passed and no email, but the problem has gone away.
http://www.phoneservicesupport.com/no-r ... 13201.html
.48 hrs has passed and no email, but the problem has gone away.
No Reply
My experience has been no reply. On several occasions chat informed me "Engineering" would email me when my problem was fixed (it takes time to get to this point) - it was up to me to discover it. To close the loop I've informed chat it was fixed and was thanked. I doubt if they care but it's good manners. The good news, the issues were resolved. 
R/mw