Transferring Old info to New MJ Unit

magicJack Tips and Tricks

Moderators: Pilot, Bill Smith

Post Reply
lurn
MagicJack Newbie
Posts: 3
Joined: Mon Apr 28, 2008 4:28 pm

Transferring Old info to New MJ Unit

Post by lurn »

I received my replacement MJ today and was wondering if there is a way to make it think it is my old one. I would like to keep my old number. Any ideas are appreciated.
lurn
MagicJack Newbie
Posts: 3
Joined: Mon Apr 28, 2008 4:28 pm

Post by lurn »

So is there no way to keep my old magicjack number with my replacement magicjack? Anyone please?
Darkman90808
Dan Should Pay Me
Posts: 701
Joined: Wed Feb 27, 2008 9:20 pm

Post by Darkman90808 »

Did you try Customer Service? I would go there first. Although others have had a less-than-positive experience on occasion, mine has been good.

I would think it should be pretty straight forward to change the numbers, but who knows?
lurn
MagicJack Newbie
Posts: 3
Joined: Mon Apr 28, 2008 4:28 pm

Post by lurn »

I have tried a couple times. They said something about my serial number being tied to my old device. I haven't really received any help from them but I'll try calling again and maybe someone new will answer.
Post Reply