MagicFix

Having issues with your magicJack? Post here, and we'll try to help you out!

Moderators: Bill Smith, Pilot

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nester024
MagicJack Newbie
Posts: 1
Joined: Thu Apr 24, 2008 11:55 am

MagicFix

Post by nester024 »

What should the magicfix look like when it's running? With Opera it says unsupported browser, with IE it asks to install ActiveX, I do, then the box becomes a red X. What am I doing wrong?

BTW, the issue I'm trying to fix is some crackling and breaking up on both sides. I think it might just be my TERRIBLE Time Warner cable service, as it works better at night, but still aggrivating.
HolmanGT
MagicJack Sensei
Posts: 1127
Joined: Tue Jan 08, 2008 7:13 am
Location: Saint George, UT

Post by HolmanGT »

The Red X is Java's way of saying something in the Java environment is broken.

Go to Java.com and run the test to see if your Java is installed correctly and that it is the current version.

The whole MagicFIX thing is a Java application and it pushes the limits or what normal security settings will allow. You may have to put that page in your trusted sites to get it to work correctly.
- George -

HolmanGT - St. George, UT MJ-Area/Prefix 435-275
ooma-Area/Prefix 435-579
Baja Broadband, up-1mb dn-10mb, on days with a good tail wind.
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gooney
Dan isn't smart enough to hire me
Posts: 382
Joined: Sat Feb 09, 2008 5:38 pm
Location: Salt Lake City, Utah

Re: MagicFix

Post by gooney »

nester024 wrote:What should the magicfix look like when it's running? With Opera it says unsupported browser, with IE it asks to install ActiveX, I do, then the box becomes a red X. What am I doing wrong?

BTW, the issue I'm trying to fix is some crackling and breaking up on both sides. I think it might just be my TERRIBLE Time Warner cable service, as it works better at night, but still aggrivating.
You either have no java, java disabled or an outdated java... go to http://www.java.com and download the latest java.
Chat with me LIVE!!! :arrow:
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gooney - Salt lake City, UT (801)
Don't mind me grammar cuzz it sukks!!
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