Unchangeable magicAPP number

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goldensausage
MagicJack Newbie
Posts: 1
Joined: Fri Jun 26, 2015 11:47 pm

Unchangeable magicAPP number

Post by goldensausage »

I just purchased a brand new magicjack GO because i wanted to use the app with my smartphone. I got a canadian number for my magicjack account, but the magicAPP for the phone uses some kind of magicjack number and i can't change it. I tried logging in to their website. My magicjack GO device has a dropdown menu where i can choose which number i want to use, but the magicAPP (which is identified by the name of the device) only has the magicjack number and does not have a drop down menu for my to choose.

I tried logging into my dad's old magicjack PLUS account and i was able to use his actual number no problem.
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