Blue light quit on MJ & phone stopped working

[dims24]

Hi,
Just a heads up on my experience with a problem and the fix.

I turned my pc on after a few days of MJ working well and the blue light was off on my MJ.

I tried making a call and the phone was dead and when I pushed the numbers on the phone they didn't show on the softphone.

I tried all the normal fixes (pull MJ out and reinstall, retried the upgrade, format the MJ drive, tried on my other pc.... Everything I could think of that I learned at this great forum.) Nothing would bring the MJ back to life.

I didn't even want to mess with tech chat and I was worried the MJ died and since I bought on ebay and had no receipt, I would not only have to buy a new MJ, but would probably lose my 20.00 for the first year.

Then I remembered the MJrecovery_setup.exe....

I clicked on it.... and poof the blue light was back and I could make phone calls again.

So there you have it.... the problem.... and the fix.

Beware though after using the recovery.exe, I lost everything in my contact list(over 40 numbers I had manually typed in. So now I'm trying to figure out how to make a copy to save in case this happens again.

Cya, Mike